Principal UX Researcher

2 months ago


Cyberjaya, Malaysia Deriv Full time

Job Information

Job Opening ID
- ZR_1684_JOB

Industry
- Product & Content

City
- Cyberjaya

Country
- Malaysia

As a Principal UX Researcher at Deriv's headquarters in Cyberjaya, Malaysia, you'll be at the heart of understanding our users across the globe in the thriving "Silicon Valley of Southeast Asia." Our modern office is already home to a diverse community of talented individuals, and we're expanding to welcome even more. Imagine yourself at the core of Deriv's global operations, surrounded by innovation, cultural richness, and endless opportunities for growth.

Cyberjaya offers a unique blend of modern living and lush tropical surroundings, perfect for those seeking a balanced lifestyle. As part of our HQ team, you'll be at the forefront of shaping Deriv's future, collaborating with professionals from around the world to create user-centric products and services that delight our customers.

Your challenges and mission
- Be the voice of our users. You’re the bridge between Deriv and the people we serve, ensuring their needs and experiences are at the heart of everything we do.
- Champion user-centricity. You’ll build strategic research plans that uncover deep insights, guiding our decision-making and shaping the future of our products.
- Empower and inspire your team. You’ll mentor and guide fellow researchers, fostering a collaborative environment where everyone thrives.
- Forge strong partnerships. You’ll collaborate seamlessly with cross-functional teams, ensuring research aligns with business goals and drives meaningful impact.
- Bring our users to life. You'll create detailed personas and customer journey maps that paint a vivid picture of our audience, informing product development and fostering empathy.
- Be a relentless advocate for user experience. You'll champion human-centred design and customer-centric practices throughout the organisation, ensuring our products are both intuitive and delightful.
- Juggle multiple projects with ease. You’ll oversee high-impact research initiatives, ensuring they stay on track and deliver actionable insights.
- Build a knowledge hub. You’ll create and maintain a centralised research repository, making insights accessible and empowering data-driven decision-making.
- Tell compelling stories with data. You’ll present research findings to stakeholders, translating complex data into clear narratives and actionable recommendations.
- Measure your impact. You’ll define and track KPIs that demonstrate the value of research, showcasing how your work drives product and business success.

**Requirements**:

- Minimum of 8 years of experience in UX research, preferably in a senior role
- Proven experience in leading and managing complex research projects
- Strong mentoring skills
- Excellent collaboration and teamwork skills, with experience working in a global team environment
- Hands-on experience with various research methodologies, including qualitative approaches (in-depth interviews, ethnographic studies, usability testing, diary studies, contextual inquiries, focus groups) and quantitative approaches (surveys and questionnaires, A/B testing, analytics and data mining, longitudinal studies, experimental and quasi-experimental designs, statistical modelling)
- Advanced skills in quantitative analysis and data visualisation tools (e.g., SPSS, R, Tableau)
- Experience with BigQuery and thorough knowledge of SQL
- Familiarity with UX research tools (e.g., UserTesting, Lyssna, Hotjar)
- Strategic and analytical thinking capabilities
- Ability to focus on details while considering the wider strategic context
- Strategic thinker with a strong ability to translate research findings into actionable business insights
- Excellent communication and storytelling abilities, with the ability to influence and present the value of research to stakeholders at all levels
- Understanding of and experience with audience-based communication

Good to have:

- Proficiency in languages other than English (e.g. Arabic, Hindi, Urdu, French, Spanish, or Portuguese)
- Expertise in accessibility standards and inclusive design principles
- Background in psychology, anthropology, or a related field
- Experience within the FX, Crypto, Trading, or Banking industry, with a solid understanding of industry-specific challenges and user needs
- Strong problem-solving skills and the ability to adapt to changing priorities
- High emotional intelligence and the ability to navigate complex stakeholder relationships

**Benefits**:

- The best workplace you can possibly imagine — a gorgeous 5-storey building including a rooftop garden, a gym, squash court, yoga room, barbecue pit, jam studio, and a lot more
- A chance to work with top talent from across the globe (80+ nationalities)
- Ample team-building and bonding activities
- Great overseas travel opportunities
- Competitive salary and annual performance bonus
- A range of health benefits
- Casual dress code
- Travel and internet a


  • Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia RunCloud Full time

    **Responsibilities**: - Own and define the end-to-end user experience on RunCloud products and features. - Conduct user research and testing through methods that are relevant to RunCloud products; including but not limited to A/B testing and usability testing. - Conduct research, gather feedback and analyze to gain user insight and market insight. - Create...

  • Junior Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia WPH Technologies Sdn Bhd Full time

    **UI/UX Designer** **Job Duties** - Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. - Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital projects. - Design and deliver wireframes, user stories, user journeys, and...

  • Ui/ux

    5 months ago


    Cyberjaya, Malaysia ExaLumen Technologies Sdn Bhd Full time

    **Job Overview** You will play a key role in crafting intuitive and visually appealing user interfaces for our innovative IT solutions. You will work closely with product managers, engineers, and other stakeholders to ensure a seamless user experience across all our products. **Main responsibilities** Duties and responsibilities include but are not...

  • Junior Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia WPH Technologies Sdn Bhd Full time

    **UI/UX Designer** **Job Duties** - Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. - Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital projects. - Design and deliver wireframes, user stories, user journeys, and...

  • Junior Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia WPH Technologies Sdn Bhd Full time

    **UI/UX Designer** **Job Duties** - Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. - Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital projects. - Design and deliver wireframes, user stories, user journeys, and...

  • Junior Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia WPH Technologies Sdn Bhd Full time

    **UI/UX Designer** **Job Duties** - Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences. - Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital projects. - Design and deliver wireframes, user stories, user journeys, and...

  • Ui/ux Designer

    5 months ago


    Cyberjaya, Malaysia Ultrack Technology Sdn Bhd (TrackerHero) Full time

    **Responsibilities**: **User Research and Analysis**: - Conduct user research to understand user needs, preferences, and behaviors. - Analyze user feedback and conduct usability testing to identify areas for improvement. - Collaborate with cross-functional teams to gather insights and input on design concepts. **User Interface Design (UI)**: - Design...

  • Ui/ux Developer

    5 months ago


    Cyberjaya, Malaysia Smartrend Recruitment & Consultancy Full time

    Responsibilities: - Collaborate with cross-functional teams, including designers, product managers, and back-end developers, to translate wireframes and mockups into interactive user interfaces. - Ensure the technical feasibility of UI/UX designs and optimize them for maximum performance and scalability. - Conduct user research and usability testing to...


  • Cyberjaya, Malaysia RF INFINITE SDN BHD Full time

    **About this role** - Work consistently with content marketing team and product team. - Work with UX/UI Design team to understand industry best practises. - Illustrate and design website elements (layouts, templates etc.). - Create graphical elements and visuals in accordance with company brand guidelines. - Conduct research on user requirements, design...


  • Cyberjaya, Malaysia RF INFINITE SDN BHD Full time

    **About this role** - Work consistently with content marketing team and product team. - Work with UX/UI Design team to understand industry best practises. - Illustrate and design website elements (layouts, templates etc.). - Create graphical elements and visuals in accordance with company brand guidelines. - Conduct research on user requirements, design...


  • Cyberjaya, Malaysia RF INFINITE SDN BHD Full time

    **About this role** - Work consistently with content marketing team and product team. - Work with UX/UI Design team to understand industry best practises. - Illustrate and design website elements (layouts, templates etc.). - Create graphical elements and visuals in accordance with company brand guidelines. - Conduct research on user requirements, design...

  • Ued Researcher

    5 months ago


    Cyberjaya, Malaysia SCGS MALAYSIA SDN BHD Full time

    Job Description - As a User Researcher, you will be responsible for research goals through project management and delivery of actionable insights which integrate into Lazada's product design practice - Oversee the design and execution of usability testing for Lazada Design Studio - Conduct qualitative research through discussion guide development and...

  • Web Developer

    5 months ago


    Cyberjaya, Malaysia MKAZ Travel Network Sdn Bhd Full time

    Design and develop visually appealing and user-friendly websites and landing pages - Collaborate with other team members to develop marketing collateral, such as infographics, e-books, and whitepapers - Manage website content, including updating pages, writing blog posts, and optimizing pages for search engines SEO) - Monitor website traffic and use...

  • Junior Analyst

    5 months ago


    Cyberjaya, Malaysia KellyOCG Full time

    **We are hiring for one of the top Oil & Gas Company** **JOB PURPOSE**: Purpose The Group Screening Service (GSS) team provides a third party screening service to assess counterparty risks related to money laundering, trade controls including terrorist financing or other related financial crimes. The GSS Junior Analyst will learn the fundamentals of GSS...

  • Beauty Advisor

    5 months ago


    Cyberjaya, Malaysia DXN Holdings Bhd Full time

    DXN Holdings Bhd is listed on Main Board of Bursa Malaysia (Code 5318), in Business since 1993. DXN Holdings Bhd is the investment holdings and management company of DXN Group. Based in Malaysia, with worldwide operations of 79 subsidiaries across 48 countries. DXN is principally involved in the sales of health-oriented and wellness consumer products...


  • Cyberjaya, Malaysia amIT Global Solutions (Pte.) Ltd Full time

    Dear Job Aspirant, Greetings from AGS. AGS (amIT Global Solutions Pte. Ltd) is inviting talented Business Development professional who are capable of achieving as a BDM. AGS has been showing a consistent growth over its 12 years of service in the IT industry. New Business Development Prospect for potential new clients and turn this into increased...


  • Cyberjaya, Malaysia DXN Holdings Bhd Full time

    DXN Holdings Bhd is the investment holdings and management company of DXN Group. Based in Malaysia, with worldwide operations of 79 subsidiaries across 48 countries. DXN is principally involved in the sales of health-oriented and wellness consumer products through a direct selling model. It operates a vertically integrated production facilities, right from...

  • Database Administrator

    5 months ago


    Cyberjaya, Malaysia 4X Software Sdn Bhd Full time

    Your role As a Database Administrator at 4X Software, you will be part of the highly talented Storage team. You will use your extensive experience to ensure that our Postgres databases are scalable, secure, resilient, and redundant in case of failure. In close collaboration with the wider team, you will guarantee the security, integrity, and seamless flow of...


  • Cyberjaya, Malaysia Royal Bank of Canada Full time

    **Job Summary** **PURPOSE** The primary purpose for this position is to supervise and provide leadership for a team supporting standardized and/or manual processes. Incumbent will hire, onboard, and train new team members. Incumbent will provide training, coaching, recognition and development for team members, fostering teamwork and planning for...


  • Cyberjaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

    **Supply Chain Buyer cum Expeditor** **Oil & Gas Industry [SHELL]** **Mon - Fri (9am - 6pm)** **2 Years Contract (Renewable)** **Cyberjaya, Selangor** **RM 3000/month** **Position Purpose**: - Manage the execution of the Category Management & Contracting Process (CMCP) specifically on Requisition to Pay (RTP) for the assigned portfolio and collaborate...