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Helpdesk Analyst
4 weeks ago
Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
Pay: Up to RM3,500.00 per month
Schedule:
- Monday to Friday
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Helpdesk Analyst
2 weeks ago
Johor Bahru, Johor, Malaysia MINDE Group Full timeResponding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software and hardware. Running software diagnostic tools and physically inspecting hardware systems.Pay: Up to RM3,500.00 per monthSchedule: Monday to Friday
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IT Helpdesk Support Analyst
3 months ago
Johor Bahru, Malaysia ITCAN Pte Ltd Full timeProvide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to “Resolved” if User’s problem has been solved - Reassign ticket if agent is unable to resolve ticket - **Work location: Singapore** **Job...