IT Helpdesk Support Analyst
1 week ago
Provide First Call Resolution (FCR) technical support
- Troubleshoot and investigate cause of user’s problem
- Update work information with all troubleshooting steps used in the ticketing system
- Set Incident to “Resolved” if User’s problem has been solved
- Reassign ticket if agent is unable to resolve ticket
- **Work location: Singapore**
**Job Types**: Permanent, Full-time
**Benefits**:
- Professional development
Schedule:
- Day shift
- Monday to Friday
-
IT Helpdesk Support 5 Days Tebrau
5 days ago
Johor Bahru, Malaysia Nala Employment Full timeIT Helpdesk Support - (1 Pax ) Basic salary: Up to RM3.5K Working hours: 5 days week ( Mon to Thurs 9am to 6.30pm and Fri 9am to 6pm ) Working location: JB IKEA TEBRAU Company Background : IT software - First level support for all IT related concerns - Assisting with the detection and recording of possible Problems - Maintaining accurate hardware and...
-
IT Helpdesk Support 5 Days Up to Rm3.5k
6 days ago
Johor Bahru, Malaysia Nala Groups Full time34169 ET-C(A35) Working Hours: 9am - 6.30pm (Mon - Fri) Company Background: IT Software IT Helpdesk **Job Description**: - First level support for all IT related concerns - Assisting with the detection and recording of possible Problems - Maintaining accurate hardware and software inventory and configuration information - Assisting with the detection...
-
Johor Bahru, Malaysia Nala Employment Full time34169 ET-C(A35) Working Hours: 9am - 6.30pm (Mon - Fri) Company Background: IT Software IT Helpdesk - First level support for all IT related concerns - Assisting with the detection and recording of possible Problems - Maintaining accurate hardware and software inventory and configuration information - Assisting with the detection and recording of...
-
IT Helpdesk Support
3 weeks ago
Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...
-
IT Helpdesk Level 2 Support
3 weeks ago
Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full timeARC Tier 2 is responsible for provide second level technical support to NEC’s customers. ARC Tier 2 will work closely with Team Leads & Technical Support Engineers to achieve this purpose ACR Tier 2 functions and responsibilities (not limited) - Perform 2nd level troubleshooting on desktop and basic systems/network issues. - Remote or advance EUC...
-
Manufacturing Cost Analyst
7 days ago
Johor Bahru, Johor, Malaysia Brooks Automation, Inc. Full timeBrooks Automation, Inc. is a global leader in automation solutions for the Semiconductor industry. We are seeking a highly motivated and results-driven Manufacturing Cost Analyst to join our dynamic team in Malaysia.About the Job:The Manufacturing Cost Analyst will be responsible for analyzing and optimizing manufacturing costs to ensure efficient and...
-
IT Helpdesk Support Lv 1
1 week ago
Johor Bahru, Malaysia TG Human Resource Services Sdn. Bhd. Full time**Responsibilities**: 1. Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. 2. Offering advice to end-users and customers on all in scope IT services, how to troubleshoot...
-
IT Support Specialist
2 weeks ago
Johor Bahru, Malaysia Masimo Full time**Job Summary**: This position will perform IT troubleshooting, desktop, and remote support for end-users in a world-wide IT environment **Duties & Responsibilities**: - Provide advanced IT support to internal Masimo employees to fulfil requests and troubleshoot issues with desktop computers, laptops, printers, mobile devices, and peripheral devices. -...
-
Helpdesk Specialist
1 week ago
Johor Bahru, Malaysia MINDE Group Full timeJob description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...
-
IT Executive/ IT Support
5 days ago
Johor Bahru, Malaysia Omesti Berhad Full timeJob Description: 1. Helpdesk & Call Management: - Logging of issues and enquiries - Obtain relevant information from users (asking the right questions). - Use proper method to log down issue. - Analysis of issue to determine priority. 2. Troubleshooting: - Able to utilize technique/ method s (e.g., process of elimination) to solve the issue - Alert on...
-
Business Analyst
3 days ago
Johor Bahru, Johor, Malaysia Inistate Full timeAt Inistate, we empower businesses to digitalize and automate their workflows instantly using our no-code SaaS platform. We are looking for a Business Analyst who can bridge the gap between business needs and technology—understanding requirements, configuring solutions, and supporting change requests using Inistate.What You'll DoGather and analyze business...
-
Cost Analyst
7 days ago
Johor Bahru, Malaysia Masimo Full time**Job Summary**: The Cost Analyst is a key contributor to the financial planning and analysis team, specializing in product costing, standard cost setup, and detailed cost analysis. This role involves meticulous review of monthly job costing, stock assessments, and collaboration with various departments to prepare accurate forecasts, budgets, and cash flow...
-
Helpdesk Consultant
3 weeks ago
Johor Bahru, Malaysia MINDE Group Full time1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...
-
Johor Bahru, Malaysia ARQon Pte Ltd Full time**About ARQon** ARQon Group has specialized in Global Regulatory approval in Medical Device and Drug with a team of professionals over 20 years of experience. We have expanded to MedtechBOSS (Business One-Stop Service) for business matching with Trade Embassies and IMDS (International Medical Device School) on product lifecycle training with panel speakers....
-
IT Infrastructure Engineer
2 days ago
Johor Bahru, Johor, Malaysia Biocon Biologics Full timeJob Description:The incumbent will work closely with the Biocon Biologics IT team under the supervision of the IT functional head, leading key technology and digital projects and ensuring successful rollouts.More specifically he/she will lead the following responsibilities:Serves as key member of the MES (Manufacturing Execution System) operation team.MES...
-
IT Application Support
1 week ago
Johor Bahru, Malaysia IT Software Solution Sdn BHd Full time**Support Consultant (Application Software)** - help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner. - company’s front liner and you will solve technical problems and provide support on assigned areas. - Able to convey a solution should only surpass by a deep knowledge of the field. - Make sure that the Customer...
-
Transaction Support Analyst
6 days ago
Johor Bahru, Johor, Malaysia Vitol Group Full timeThe Accountant Executive role is a key position within Vitol Group's Financial Operations team. As a member of this team, you will contribute to the accuracy and efficiency of our financial processes.We are looking for a highly motivated and organized individual to fill this role. The successful candidate will have a strong background in accounting,...
-
Junior IT Executive
1 week ago
Johor Bahru, Malaysia Mercury Securities Sdn Bhd Full timeMERCURY SECURITIES SDN BHD ("Mercury") is a stockbroking firm, registered as a Participating Organisation of Bursa Malaysia Securities Berhad. Mercury commenced operations in 1992 with its Main Office in Butterworth, Penang. We have branches in Penang Island, Kuala Lumpur, Melaka, Johor Bahru and Sarikei. IT helpdesk support Provide technical support of IT...
-
Operational Support Specialist
6 days ago
Johor Bahru, Johor, Malaysia Vistra Full timeAbout VistraWe are a dynamic organization that thrives on innovation and excellence. Our team is dedicated to delivering exceptional results and creating value for our stakeholders.We have an exciting opportunity for a skilled Business Analyst to join our Fund Services team in Johor Bahru.
-
Helpdesk Consultant- Johor
2 weeks ago
Johor Bahru, Malaysia MINDE Group Full timeProvide first level contact and convey resolutions to customer issues in person, via phone or electronically - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...