Helpdesk Consultant- Johor

Job Title: Helpdesk ConsultantLocation: Johor BahruJob Summary:A leading IT solutions provider seeks a skilled Helpdesk Consultant to deliver comprehensive support services to clients in various industries.Key Responsibilities:Provide technical assistance to customers via phone, email, or a ticketing system.Troubleshoot hardware, software, and...

i. To receive and log all issues reported from end user with regards to Hospital Information System in the helpdesk system. iv. To escalate unresolved issues at the helpdesk level to the second level support team. v. To keep track of the status of all cases reported. vi. To perform Plan Preventive Maintenance. Pay: RM1,850.00 - RM3,000.00 per...

**Your Roles.** - Provide first level contact and resolve customer issues - Diagnose and resolve software issues - Escalate unresolved queries to the next level of support - Walk customers through problem solving process - Ensure customer enquiries are followed up promptly - Ensure proper recording, documentation, and closure**** **All you need to...

**Company**:LEAD NOW SDN BHD (AcuHealing) We provide Traditional Alternative Therapies to alleviate joints pain, numbness, stroke, diabetes, obesity, hypertension, spinal misalignment, scoliosis, stiff neck, slipped disc, backache, insomnia, and MORE. **Job Requirement**: - Possess at least a Post Graduate Diploma, Bachelor's Degree, in Physiotherapy -...

Job Responsibilities: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Salary**: RM4,000.00 per month Ability to Commute: - Johor...

Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members Requirement - Prefer chinese speaker - have knowledge for IT...

Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Salary**: Up to RM4,000.00 per month **Benefits**: -...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided. - To follow up with both potential and present customers to close sales. - To attend to walk-in customers and offer healthcare consultation. - To open and maintain customer profile and build lasting relationships with customers. - To keep...

Job Title: Helpdesk ConsultantLocation: Johor BahruCompany Overview:A leading IT solutions provider that delivers comprehensive services to clients in various industries. The company focuses on offering managed IT support, consulting, and customer service, ensuring smooth operations for their clients.Job Responsibilities:Act as the first point of contact for...

Main Job Tasks and Responsibilities: 1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

RESPONSIBILITIES: 1. Prepare and conduct customer company business process analysis 2. Provide mapping requirements with software solutions. 3. Provide recommendations for software developments and implementations. 4. Document business requirements, gatherings and issues and updated business process flows. 6. Prepare training material and conduct...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

Carry the responsibility of a Customer Care Consultant in a healthcare company based in Johor Bahru. - Provide patient education ie. consultation - Provide patient care ie. attend to patients’ needs/requests - Perform selective medical tests (eg. instrumental eye tests, etc) deemed necessary by CM/Doctor - Patient registration & appointment scheduling -...

**Job Vacancies in Johor** Position: Product Consultant - Retail Salary Range: RM1,500 - RM3,000 Benefits: KWSP, Insurance, Commission, Training **Job Scope**: - Promote and sell home electrical appliances - televisions, refrigerators, washing machines, air conditioners, kitchen appliances, etc Pay: RM1,500.00 - RM3,000.00 per month Schedule: - Day...

Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members Requirement - Prefer mandarin speaker - Fresh...

Kami mencari pemandu kenderaan syarikat yang jujur dan bertanggungjawab Basic RM 1500-1800 Komisen RM 30-500/trip Kwsp,Socso, Eis disediakan kenaikan gaji setiap tahun Job Scope: - bring our client to place that been agreed between client and person in charge. entertain and consult them during the trip List of places that we had order: - KLIA and...

Inform customers about IT products and services - Walk customers step-by-step through the problem-solving process - Help with troubleshooting hardware and software - Follow up with customers to ensure satisfactory service - Communicate customer feedback to the appropriate internal team members **Salary**: RM4,000.00 per month Schedule: - Monday to...