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Dynamics 365 Finance Specialist

1 week ago

Petaling Jaya, Selangor, Malaysia Quantum Full time
About the Role
ERP Application Support Analyst

As a key member of the Quantum support team, you will be responsible for providing technical and functional support for the Microsoft Dynamics 365 Finance and Operations (D365FO) system. Your primary focus will be on troubleshooting issues, resolving incidents, implementing enhancements, and performing system maintenance.

Responsibilities include:

  • Providing end-user support for the D365FO system and its related applications.
  • Analyzing, diagnosing, and resolving issues related to D365FO system functionality, configuration, integration, performance, and security.
  • Troubleshooting and resolving issues related to D365FO modules, features, integrations, and customizations.

You will also be responsible for collaborating with other support team members, developers, consultants, and vendors to ensure timely and quality service delivery.

Additionally, you will participate in testing and validation of D365FO system and its related applications, inclusive of new releases, patches, updates, and enhancements of the D365FO application.

Requirements for this role include:

  • 5 years of experience in supporting Microsoft Dynamics 365 Finance and Operations or similar ERP systems.
  • Strong knowledge of the D365FO system functionality, configuration, integration, and security.
  • Proficient in using D365FO tools, such as LCS, Visual Studio, SSRS, X++, and Docentric.
  • Experience in using Power BI, Power Apps, and Azure DevOps for reporting, automation, and collaboration.