Global Support Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full time

Welcome to OKX, where we believe that the future will be reshaped by crypto We are seeking a Global Support Specialist to join our dynamic team. As a Senior Agent, Customer Service, you will be part of a fast-paced environment providing multilingual support to customers worldwide.

Key Responsibilities:

  • Handling inquiries and issues from global customers in multiple languages through various channels.
  • Collaborating with internal and external stakeholders to address complaints and feedback.

What We Look For In You:

  • A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field.
  • At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
  • Ability to work independently in a fast-paced environment and deliver multilingual support.


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