Manager of Retail Sales and Services
6 days ago
The ideal candidate for this role will be a results-driven leader with a passion for delivering exceptional customer experiences and driving sales growth. As the Assistant Store Manager at PRISM+ Malaysia, you will oversee daily store operations, manage the retail team, and collaborate with management to achieve sales targets. If you are a talented and ambitious individual with strong communication and leadership skills, we would like to welcome you to join our dynamic team.
About the Job:- Daily Store Operations
- Count, verify, and reconcile daily cash register sales
- Greet customers with courtesy and professionalism, provide quality service, and offer product recommendations
- Perform opening and closing procedures effectively according to store policies and procedures
- Process and replenish merchandise to meet customer demands
- Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
- Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
- Recruit and hire new store employees
- Responsible for training and onboarding new employees
- Create and manage store schedules
- Set, monitor, and achieve/exceed retail sales targets to drive improvement in company ranking
- Provide timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls
- Work closely with company management to plan and implement suitable incentives and push out plans to boost sales
Requirements:
- Bachelor's Degree in Business, Marketing, or any relevant course of studies
- Minimum of 3 years of managerial experience in the retail industry
- Well versed in retail store processes and systems, proficient in Excel/PowerPoint
- Prior experience in mall landlord relations
Skills/Experience Preferred:
- Data-driven with the ability to analyze data for stock forecasting
- Strong communication (English/Chinese/Malay) and people skills
- Passionate about engaging customers and providing excellent service
Benefits:
- Annual outpatient benefit
- Birthday leave
- Performance bonus
- Annual increment
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