Head of Quality Assurance
3 weeks ago
At Link Compliance, we are seeking a highly skilled and experienced Head of QA to lead our Quality Assurance team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive QA strategy that aligns with our company objectives.
Key Responsibilities:- Lead and manage the QA team, providing guidance, mentorship, and support to ensure the highest quality standards are met.
- Develop and implement a QA strategy that is aligned with company objectives and industry best practices.
- Continuously assess and improve QA processes and methodologies to ensure efficiency and effectiveness.
- Collaborate with cross-functional teams to enhance product quality and reliability.
- Develop quality inspection methods, documentations, and procedures to ensure compliance with customer specifications and requirements.
- Allocate and guide Quality Teams job function to achieve department KPI.
- Provide training to QA Technicians / Leaders / Inspectors based on Quality Inspection Documents prepared to ensure they understand the specification and requirements with correct inspection method.
- Monitor In-Process Quality and Outgoing Quality performance and develop corrective action plans for quality improvement when necessary.
- Involve in First Article run products to ensure FA meeting customer specifications and requirements.
- Qualify First Article products and prepare PPAP for FA submission.
- Utilize quality improvement tools and develop strategy in problem solving in continuous improvement to resolve customer quality complaints or online quality issues with internal team.
- Deal with customers and resolve the quality issues pertaining to customers requirements.
- Coordinate 8D Report / CAPA per customer request on quality issues feedback by customer with internal team and verify the effectiveness.
- Conduct process audit to ensure manufacturing processes / CAPA / improvement actions are effectively implemented, maintained, and comply to manufacturing procedures.
- Handling on customer audit.
- Coordinate purge for non-conformance materials or parts.
- Involve in determining disposition of non-conforming material on MRB.
- Coordinate sorting activity in house or customer site when necessary.
- Any other duties as and when assigned by management.
- Candidate must possess at least a Diploma, advanced / higher / Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
- Minimum 2 years work related experience preferably with an MNC.
- Required Skills: Supplier quality management, problem solving, SPC, CAPA, supplier audit.
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