Head of Quality Assurance

3 weeks ago


George Town, Penang, Malaysia Link Compliance Full time
Job Title: Head of QA

At Link Compliance, we are seeking a highly skilled and experienced Head of QA to lead our Quality Assurance team. As a key member of our organization, you will be responsible for developing and implementing a comprehensive QA strategy that aligns with our company objectives.

Key Responsibilities:
  • Lead and manage the QA team, providing guidance, mentorship, and support to ensure the highest quality standards are met.
  • Develop and implement a QA strategy that is aligned with company objectives and industry best practices.
  • Continuously assess and improve QA processes and methodologies to ensure efficiency and effectiveness.
  • Collaborate with cross-functional teams to enhance product quality and reliability.
  • Develop quality inspection methods, documentations, and procedures to ensure compliance with customer specifications and requirements.
  • Allocate and guide Quality Teams job function to achieve department KPI.
  • Provide training to QA Technicians / Leaders / Inspectors based on Quality Inspection Documents prepared to ensure they understand the specification and requirements with correct inspection method.
  • Monitor In-Process Quality and Outgoing Quality performance and develop corrective action plans for quality improvement when necessary.
  • Involve in First Article run products to ensure FA meeting customer specifications and requirements.
  • Qualify First Article products and prepare PPAP for FA submission.
  • Utilize quality improvement tools and develop strategy in problem solving in continuous improvement to resolve customer quality complaints or online quality issues with internal team.
  • Deal with customers and resolve the quality issues pertaining to customers requirements.
  • Coordinate 8D Report / CAPA per customer request on quality issues feedback by customer with internal team and verify the effectiveness.
  • Conduct process audit to ensure manufacturing processes / CAPA / improvement actions are effectively implemented, maintained, and comply to manufacturing procedures.
  • Handling on customer audit.
  • Coordinate purge for non-conformance materials or parts.
  • Involve in determining disposition of non-conforming material on MRB.
  • Coordinate sorting activity in house or customer site when necessary.
  • Any other duties as and when assigned by management.
Requirements:
  • Candidate must possess at least a Diploma, advanced / higher / Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
  • Minimum 2 years work related experience preferably with an MNC.
  • Required Skills: Supplier quality management, problem solving, SPC, CAPA, supplier audit.


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