Merchant Performance Analyst
3 days ago
About the Role
This is an exciting opportunity to work as an Merchant Performance Analyst in our team. As a key member, you will play a critical role in monitoring and managing merchant agreements to ensure timely renewals and compliance.
Key Responsibilities:
- Review and assess merchant performance annually, identifying opportunities for cost rationalization and performance improvements.
- Manage EDC POS terminal applications to ensure efficient processing and timely completion.
e-Commerce Applications Management:
- Process and manage e-Commerce applications received from various channels, ensuring accuracy and completeness.
Document Management:
- Maintain and file all business and operational documents related to merchant acquiring, ensuring easy access and compliance.
Refund Processing:
- Support the processing of merchant cancellations and refunds, ensuring accuracy and efficiency.
Regulatory Compliance:
- Ensure adherence to internal policies and external regulatory requirements related to merchant acquiring and processing.
Requirements:
- Degree in a related field or relevant experience.
- Experience in card business or banking industry.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
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