Multisite Clinic Operations Lead
5 days ago
Job Description:
">We are seeking a seasoned Clinic Manager to lead the expansion of our medical group across Malaysia. As a key leadership role, you will oversee operations across multiple clinics in Johor and Puchong, ensuring seamless patient flow, staffing, inventory, and service standards.
">Main Responsibilities:
">- ">
- Oversee daily clinic operations, ensuring smooth patient flow, staffing, inventory, and service standards.">
- Implement standardized systems and SOPs across all branches, ensuring consistency and compliance.">
- Supervise clinic teams with a focus on high performance, morale, and patient-centered care.">
- Conduct regular site visits, audits, and performance reviews to ensure operational excellence.">
- Coordinate recruitment, onboarding, and training of staff in line with standardized processes.">
- Serve as the main liaison between branch clinics and the central leadership team.">
- Monitor KPIs, clinic budgets, and efficiency metrics; identify areas for improvement.">
Requirements:
">- ">
- Minimum 3–5 years' experience in healthcare or clinic management, preferably overseeing multiple locations.">
- Strong leadership and team-building skills.">
- Proven ability to implement and enforce SOPs and standardized systems.">
- Excellent communication, organizational, and problem-solving abilities.">
- Proficient with EMR systems, reporting tools, and basic financial oversight.">
- Willing to travel between Johor and Puchong regularly.">
Preferred Qualifications:
">- ">
- Degree in Healthcare Management, Nursing, Business Administration, or related fields.">
- Experience in managing clinical expansions or multi-branch operations.">
- Knowledge of healthcare regulations and quality improvement strategies.">
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