Customer Relationship Manager
2 weeks ago
About the Role:
The Senior Customer Relationship Executive plays a pivotal role in fostering strategic client relationships and delivering exceptional service standards. They are responsible for cultivating solid relationships with clients, creating a positive onboarding experience, and providing training to enable clients to fully utilize product features and benefits.
Key Responsibilities:
Cultivate strategic client relationships through provision of exceptional after-sales service.Create a positive onboarding experience for new clients.Provide training and guidance to enable clients to fully utilize product features and benefits.Foster strategic client relationships for Non-FI customers and deliver against financial KPIs.Regularly communicate with clients to provide updates and gather feedback.Address client concerns and provide timely solutions.Handle daily incoming and outgoing customer calls and email.Keep detailed records of customer interactions and transactions.Ensure compliance with all company policies, procedures, and standards.About Experian:
Experian is a global data and technology company powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software.
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Customer Relationship Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeSales and Service ExpertiseWe are seeking a Customer Relationship Manager with exceptional sales and service expertise to join our team.As a key member of our team, you will be responsible for managing and building long-term customer relationships, ensuring excellent after-sales service and conducting sales visits to potential customers within the...
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Customer Relationship Manager
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Customer Relationship Manager
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Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeJob Summary:We are seeking a skilled and experienced Customer Relationship Manager to join our team.Job DescriptionThis is an exciting opportunity for a Senior Banking Professional to play a key role in building and maintaining strong relationships with our customers. The successful candidate will be responsible for delivering exceptional customer service,...
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Customer Relationship Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeWe are seeking an experienced Customer Relationship Manager to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.This role involves managing customer relationships through regular communication, increasing brand awareness through various marketing channels, and...
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Customer Relationship Manager
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Customer Relationship Manager
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Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeAbout the RoleThe Customer Relationship Manager is a key position within our organization. As a CRM, you will be responsible for developing and maintaining strong relationships with our customers.ResponsibilitiesIdentify new business opportunities and develop strategies to drive growth.Develop and implement customized sales plans to meet customer needs.Work...
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Customer Relationship Manager
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Customer Relationship Manager
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Customer Acquisition Expert
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Customer Relationship Manager
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