Customer Relationship Manager

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Momentive Full time
About the Role:
At Momentive, we are seeking a highly skilled Customer Account Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our external customers and business partners. Your primary goal will be to build strong relationships, drive customer satisfaction, and contribute to the growth and success of our business.

Key Responsibilities:
  • Provide proactive support to sales and customers in ensuring execution and meeting (exceeding) Customer's expectations/satisfaction.
  • Efficiently process Order-to-Cash activities from Contract Management to Order Management through order confirmation; ad-hoc invoicing till delivery at customer site – all order types & customers (EDI; Export…). Execution as a focus.
  • Analyze data from SAP reports to identify open issues and take action.
  • Act as the interface communication flow between Sales, Demand Planners, logistic services and all other support departments- Product Stewardship; Trade Compliance; Quality.
  • Receives, enters, handles customers non-conformance / claims ensure proper feedback is provided.

Requirements:
  • Candidate must have a customer-focused mindset with the ability to develop business relationships with internal / external customers and suppliers.
  • Master in SAP (SD module) - Fluent English- + Second language XXX – (spelling, syntax, grammar).
  • Significant customer relations experience in complex international and ever-changing environments.
  • Ability to handle multiple requests and demands on time, prioritize work load depending on needs of customer and business for on-time completion of each request.

  • Customer Relationship Manager

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Sales and Service ExpertiseWe are seeking a Customer Relationship Manager with exceptional sales and service expertise to join our team.As a key member of our team, you will be responsible for managing and building long-term customer relationships, ensuring excellent after-sales service and conducting sales visits to potential customers within the...

  • Customer Relationship Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job Role:In this role, you will be responsible for managing customer relationships, achieving sales revenue targets, and contributing to branch targets. You will promote retail products to customers, prepare and execute sales plans, and identify customer needs.Key Responsibilities:- Promote retail products to customers- Prepare and execute sales plans-...

  • Customer Relationship Manager

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Job Summary:We are seeking a skilled and experienced Customer Relationship Manager to join our team.Job DescriptionThis is an exciting opportunity for a Senior Banking Professional to play a key role in building and maintaining strong relationships with our customers. The successful candidate will be responsible for delivering exceptional customer service,...

  • Customer Relationship Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    We are seeking an experienced Customer Relationship Manager to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.This role involves managing customer relationships through regular communication, increasing brand awareness through various marketing channels, and...

  • Customer Relationship Manager

    7 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the Position:We are seeking an experienced Customer Relationship Manager to join our team. In this role, you will be responsible for managing customer relationships, coordinating project teams, and ensuring timely delivery of projects.The ideal candidate will have a degree in electrical engineering, 5-7 years of experience in the electrical industry,...

  • Customer Relationship Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    About the RoleThe Customer Relationship Manager is a key position within our organization. As a CRM, you will be responsible for developing and maintaining strong relationships with our customers.ResponsibilitiesIdentify new business opportunities and develop strategies to drive growth.Develop and implement customized sales plans to meet customer needs.Work...

  • Customer Relationship Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full time

    Sales Role Overview:">We are seeking a skilled Sales Executive to join our sales team.">The successful candidate will be responsible for driving sales growth and building strong relationships with customers.">Main Responsibilities:">">Drive sales growth by developing strong relationships with customers and promoting products.">Manage daily sales activities,...

  • Customer Relationship Manager

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Golden Point Technology (M) Sdn Bhd Full time

    Customer Relationship Manager (Mandarin Speaker)Fewer than 40 applicants. You still have a chancePrevious experience in client relations, account management, or a similar role.Strong problem-solving abilities and a client-focused mindset.Excellent communication and interpersonal skills to build and maintain professional relationships.Ability to analyze...

  • Customer Acquisition Expert

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full time

    Key ResponsibilitiesThe role of a Customer Acquisition Expert at Customer Connect Malaysia Sdn Bhd involves driving business growth by acquiring new customers and expanding existing relationships.Your key responsibilities will include developing and executing sales strategies, building relationships with clients and prospects, and negotiating deals to meet...

  • Customer Relationship Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Experian Group Full time

    About the Role:The Senior Customer Relationship Executive plays a pivotal role in fostering strategic client relationships and delivering exceptional service standards. They are responsible for cultivating solid relationships with clients, creating a positive onboarding experience, and providing training to enable clients to fully utilize product features...