Technical Support Coordination Expert

1 week ago


Petaling Jaya, Selangor, Malaysia Air Liquide Full time

Technical Support Coordination Expert

Air Liquide is seeking an experienced Technical Support Coordination Expert to join our team. As a key member of our IT department, you will be responsible for coordinating technical support efforts to resolve IT incidents impacting Air Liquide business operations.

About the Job

  • You will develop and implement strategies to improve technical support coordination and reduce downtime.
  • Work closely with technical teams to troubleshoot and resolve incidents.
  • Ensure accurate and complete incident documentation throughout the lifecycle.

Responsibilities

Incident Management Process Improvement:
  1. Identify areas for improvement in the incident management process and implement changes.

Incident Coordination and Escalation:

  1. Evaluate incident severity and determine the appropriate course of action.
  2. Escalate incidents to higher-level management or technical teams as necessary.


  • Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job DescriptionWe are seeking a skilled Technical Support Expert to join our team. The successful candidate will provide technical expertise to support IT infrastructure, especially in IT Midrange support (e.g., Windows, Linux, Oracle, Storage & Backup, etc.) and related services throughout the lifecycle of a deal.Key Responsibilities:Provide technical...


  • Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    What We Offer:A collaborative and innovative work environment with opportunities to contribute to cutting-edge projects.Fantastic career progression opportunities.A global and local team working together to achieve common goals.Opportunities to work with a wide range of tools and technologies.The Technical Support Expert will have a strong ability to speak...


  • Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Exceptional Customer Service Role">The position of Technical Support Coordinator is a vital part of our customer support team, focusing on providing high-quality technical assistance to customers. The ideal candidate will be responsible for conducting data analysis and troubleshooting, investigating customer complaints, and escalating complex issues to the...


  • Petaling Jaya, Selangor, Malaysia EV Automotive Company Full time

    We are seeking a skilled Technical Support & Warranty Executive to join our team at EV Automotive Company in Kota Damansara. As a Technical Support & Warranty Executive, you will provide technical support to customers, troubleshoot issues, handle warranty claims, and ensure customer satisfaction.About the JobThis is a full-time on-site role that requires...


  • Petaling Jaya, Selangor, Malaysia Schneider Electric Full time

    About the RoleSchneider Electric is seeking a highly motivated and experienced Sales and Technical Expert to join our team as a Senior Channel Sales Engineer. In this role, you will be responsible for driving revenue growth in the project environment, promoting our IA and IC products to key stakeholders, and securing orders.The ideal candidate will have...


  • Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    Job DescriptionThis role is designed for a fresh IT graduate to provide technical support and learn new skills. As a Technical Support Engineer, you will help customers solve tech issues, diagnose and resolve technical problems, and contribute to the delivery of high-quality service experiences.You will be responsible for:Providing expert-level technical...


  • Petaling Jaya, Selangor, Malaysia Aethir Full time

    We are looking for a Technical Solutions Expert who has experience in cloud technology and can provide top-notch support to our clients. As a Technical Solutions Expert, you will be the primary point of contact for all technical issues related to cloud technology.You will analyze and resolve complex technical issues related to cloud technology.Develop and...

  • Global Support Expert

    2 weeks ago


    Petaling Jaya, Selangor, Malaysia Peridotfinancing Full time

    About PeridotfinancingWe empower companies and their financial institution partners to accelerate growth, unlock liquidity, and manage the risk and complexity of the working capital cycle through our innovative Working Capital-as-a-Service offering.This solution combines a connected capital technology platform with expert managed services and alternative...

  • Technical Support Expert

    12 minutes ago


    Petaling Jaya, Selangor, Malaysia beBee Careers Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team.Job DescriptionThe successful candidate will be responsible for providing technical support and expertise in non-KONE products, including spare parts and equipment. This will involve working closely with maintenance technicians to resolve technical issues and ensure...


  • Petaling Jaya, Selangor, Malaysia Kohler Co. Full time

    About the RoleWe are seeking a highly skilled Technical Service Specialist to join our team.Job SummaryThe Technical Service Specialist will be responsible for developing and monitoring technical support plans, handling customer complaints, and providing product knowledge to sales colleagues and distributors. The ideal candidate will have a strong background...