Enterprise Solutions Consultant

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia ServeDeck Innovation Sdn Bhd Full time
Company Overview

ServeDeck Innovation Sdn Bhd is a leading provider of smart subscription cloud-based solutions for facility operations and management. Our cutting-edge technology enables commercial buildings, shopping malls, retail stores, hotels, factories, universities, hospitals, townships, theme parks, and service providers to significantly improve their efficiency.

Job Description

The Role:

  • Assist the sales team on the functional and technical aspects of our product to convince prospects that we offer the right solution.
Responsibilities
  • Collaborate with the sales team to respond to prospects' technical inquiries or concerns.
  • Analyse the prospect's needs by attending requirement gathering meetings and provide technical specification confirmation with solution diagrams.
  • Determine solutions to client challenges; customization needs and support the sales team to present proposals to clients.
  • Analyse the prospect's tender requirement, provide responses according to the current state of our product, identify gaps and obtain necessary input from the product team on customization effort.
  • Brief and consult the sales team on new features of our product.
  • Maintain and improve the demo site environment and ensure software solution is updated and running.
Ideal Profile
  • Possess a Diploma/Degree in Computer Science/Engineering Information Technology or equivalent from a recognized institution.
  • At least 2-4 years of working experience as a pre-sales, functional analyst/consultant, or implementation role of software solutions.
  • Strong analytical, problem-solving and prioritization skills.
  • Excellent interpersonal and communication skills both verbal and written and adept at working with multiple stakeholders.


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