Senior Customer Service Lead

1 week ago


Penang, Malaysia Full time

Job Summary:

We are looking for an accomplished Quality Supervisor to lead our quality management efforts. The ideal candidate will possess a strong background in customer service, leadership, and communication.

The selected individual will be responsible for developing and implementing quality improvement initiatives, working closely with cross-functional teams to drive results.

A high level of analytical and problem-solving skills, combined with excellent communication abilities, will be essential in this role.

This position requires:

  1. Minimum 1 year customer service or currently serving at least 6 months in the Quality role
  2. Language proficiency in Japanese
  3. Ability to work independently with a good sense of responsibility

Please note that degree holders from any discipline are preferred candidates.



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