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Customer Experience Director

2 weeks ago


Batu Pahat, Johor, Malaysia A&W (Malaysia) Sdn Bhd Full time
About This Opportunity

We are seeking a skilled and experienced Restaurant Manager or Assistant Restaurant Manager to join our team and contribute to our success.

Key Job Responsibilities
  • Lead the restaurant team, providing guidance and support to achieve operational excellence.
  • Develop and execute plans to boost sales, enhance customer engagement, and drive business growth.
  • Ensure compliance with company policies, health and safety regulations, and food safety standards.
  • Foster a positive work culture, encouraging teamwork, employee development, and open communication.
Essential Qualifications
  1. At least 2 years of experience in QSR management with supervisory roles.
  2. Fresh graduates welcome to apply for the MIT role.
  3. Proficient in Microsoft Office and computer skills.
  4. Strong problem-solving skills, result-oriented mindset, and ability to multitask in a fast-paced environment.
  5. Excellent communication skills, interacting with all levels of people.
  6. Matured and demonstrates good leadership skills, responsible, trustworthy, and high integrity.
  7. Able to work on shift rotation, weekends, and public holidays.
  8. Minimum SPM qualification; fresh graduates welcome to apply.
Employee Perks
  • EPF
  • SOCSO