Account Growth Strategist

7 days ago


Cyberjaya, Selangor, Malaysia ASK Headhunter Full time
Job Summary

We are seeking a highly skilled Senior Client Success Specialist to join our team. The successful candidate will be responsible for driving client value and increasing lifetime value for the organization.

Key Responsibilities
  • Develop and maintain strong relationships with clients at all levels.
  • Develop and implement client success plans to drive value and growth.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Identify and capitalize on up-sell and cross-sell opportunities.
  • Proactively address client concerns and escalate issues as needed.
Requirements
  • Bachelor's degree or equivalent in information technology or sales or a related field.
  • Minimum 4-8 years of experience in client-facing roles in sales, service, or consultancy disciplines.
  • Advanced subject matter expertise within sales and operations.
  • Excellent communication and interpersonal skills.


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