Process Implementation Lead
6 days ago
Drive Change and Growth
We're seeking an experienced Operational Readiness Manager to join our team at FNZ. As a key member of our operations team, you'll be responsible for driving change and growth across our global wealth management platform.
Your responsibilities will include:
- Leading cross-functional teams to develop and implement process improvements.
- Designing and delivering testing scenarios and test plans to ensure high-quality outcomes.
- Managing project activities from initiation to delivery, including stakeholder engagement and issue resolution.
- Collaborating with subject matter experts to develop and maintain business procedure documentation.
- Providing expert advice on business process optimisation and implementation.
What You'll Bring
- Minimum 5 years' experience in financial services, with a strong focus on operational excellence.
- Expertise in business procedure documentation and process improvement methodologies.
- Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Visio.
- Experience with Jira, Microsoft Project, and Teams a plus.
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