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Software Engineering Manager

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Guidewire Software Full time
{"h1": "Software Engineering Manager at Guidewire Software", "p": "We are seeking a proactive and passionate Software Engineering Manager to join our Global Support team in Kuala Lumpur, Malaysia. As a Software Engineering Manager, you will be responsible for managing a team of 6-12 developers and QA testers who develop custom configuration enhancements and fix software defects for some of our most valuable customers.

Your key responsibilities will include:

* Managing a team of developers and QA testers based in Malaysia and India
* Onboarding new team members, conducting regular check-ins, and performance reviews
* Developing and tracking individual development plans
* Managing performance issues and internal conflicts
* Engaging in capacity/resource planning and project staffing
* Monitoring team members\u2019 wellbeing and managing time off and study leave
* Recruiting new team members and participating in candidate interviews
* Leading and/or executing organizational efforts such as workforce planning, succession planning, and change management
* Leading and/or coordinating professional development initiatives such as training programs and knowledge management

We are looking for a candidate with at least 2 years of experience as a people manager in a technical support or similar services organization within a software product company. You should have a proven track record as a manager with the ability to hire, mentor, coach, and develop staff.

In return, you will receive market-competitive pay and incentive programs, generous support through retirement savings plans, and a comprehensive benefits package that includes health insurance, employee assistance programs, and wellness resources.

If you are a motivated and experienced Software Engineering Manager looking for a new challenge, please apply today

", "h2": "Required Skills/Experience", "ul": ["At least 2 years of experience as a people manager in a technical support or similar services organization within a software product company", "Previous background and experience in a technology, FinTech, or insurance environment is a must", "Demonstrated success with aligning teams to meet company and functional objectives", "Proven track record as a manager with ability to hire, mentor, coach and develop staff", "Excellent problem solving and communication skills", "Eligible to work in Ireland and able to travel occasionally to the US, Europe, India, and within the APAC region"]}