Retail Sales Associate

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Full time

Jobs Xpert Brilliant Sdn Bhd is a recruitment firm dedicated to assisting clients with their talent search processes.

We are proud to partner with a high-end Italian luxury fashion house label, specializing in men's and women's ready-to-wear, accessories, glasses, cosmetics, and perfumes.

This esteemed brand is seeking a skilled Retail Associate to join their team in Kuala Lumpur (TRX & Pavilion).

Job Responsibilities:
  • As an ambassador of the brand, you will be expected to deliver exceptional customer experiences, ensuring every client is treated according to the company promise.
  • You will strive to understand your clients' needs and provide personalized guidance across the Brand's product categories.
  • Proactively engage with clients to achieve individual and team goals, fostering long-term relationships and Brand loyalty.
Duties & Responsibilities:
  • Drive sales results, meet individual and team objectives, and maintain accountability for sales performance.
  • Welcome clients and provide exceptional service, ensuring a best-in-class customer experience.
  • Advise clients on the Brand's products, leveraging knowledge to foster loyalty and drive sales.
  • Engage with clients to develop relationships, using various tools to promote Brand loyalty.
  • Work collaboratively as a team player, contributing to the overall objectives of the store.
  • Develop and maintain Brand and product knowledge, staying up-to-date with industry trends.
  • Maintain Company Brand standards in terms of grooming and behavior.
  • Adhere to the company's policies and procedures.
Requirements:
  • Candidates must possess at least a Secondary School/SPL/O Level qualification, with any field acceptable.
  • A minimum of 2 years' working experience in a related field is required for this position.
  • The ideal candidate should be well-spoken, presentable, and well-groomed.
  • Strong command of English and Bahasa Malaysia is essential.
Remuneration Package:
  • Competitive basic salary: RM 2,200.00 – RM 3,500.00/month
  • Guaranteed commissions: RM 500.00/month
  • Travel allowances: RM 150.00/month
  • Incentives provided
  • 13-month salary package (AWS)
  • 5 days work/week
  • Uniform and training provided


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