Current jobs related to Customer Experience Associate - Shah Alam, Selangor - Daythree Business Services Sdn Bhd
-
Customer Experience Associate
7 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeAbout the PositionWe are looking for a highly organized and detail-oriented individual to fill the role of Customer Experience Associate. As a key member of our marketing team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and in-person interactions.Main ResponsibilitiesCustomer...
-
Customer Experience Associate
5 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full time**Job Summary:**We are looking for a highly motivated Customer Experience Associate to join our team.The successful candidate will be responsible for creating a positive shopping experience for our customers.Key Responsibilities:Build strong relationships with customersOffer personalized recommendations on pickleball gear and...
-
Customer Experience Strategist
2 weeks ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeJob Overview:As a Customer Experience Strategist, you will be responsible for developing and executing strategies that enhance customer retention and engagement. Your role focuses on improving customer satisfaction by analyzing customer behaviors, developing personalized engagement plans, and collaborating with marketing and sales teams to improve customer...
-
Customer Experience Ambassador
1 week ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeTransform Customer Interactions into Memorable ExperiencesWe are looking for enthusiastic sports enthusiasts to become part of our dynamic team.As a Sports Advisor, you will be accountable for creating memorable customer interactions, ensuring each customer's needs are met.Main Objectives:To Our Customers:Provide personalized attention to customers, ensuring...
-
Customer Experience Lead
3 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeAbout This RoleWe are seeking a highly skilled Customer Experience Lead to manage critical supply escalations and drive continuous improvement. This role requires strong collaboration with internal departments to set priorities and meet customer expectations.Main Responsibilities:Manage critical supply escalations, ensuring swift decision-making and customer...
-
Customer Experience Specialist
6 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full time**Job Description:**Role SummaryWe are seeking a dedicated Customer Experience Specialist to provide top-notch customer service through voice and non-voice channels.Focusing on swiftly addressing customer queries and taking ownership of their concerns.Striking a balance between customer requirements and business objectives, showcasing skills in sales and...
-
Support Experience Associate
5 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeWe help lower costs and risks for organizations across various services. This role requires attention to detail, communication skills, and teamwork abilities.Your responsibilities include monitoring and inputting customer orders, assigning barcodes accurately, updating tracking sheets, and communicating proactively with customers. You'll also collaborate...
-
Customer Experience Executive
3 weeks ago
Shah Alam, Selangor, Malaysia Daythree Business Services Sdn Bhd Full timeThis job is about being a Customer Experience Executive, where you'll help customers through calls and chats. You might like this job because you'll blend sales with service, solve problems, and improve how we help clients—all while keeping their info secureWhat you will doAs a dedicated Customer Service Executive, you'll play a pivotal role in providing...
-
Customer Experience Executive
2 weeks ago
Shah Alam, Selangor, Malaysia Daythree Full timeThis job is about being a Customer Experience Executive, where you'll help customers through calls and chats. You might like this job because you'll blend sales with service, solve problems, and improve how we help clients—all while keeping their info secureWhat you will do As a dedicated Customer Service Executive, you'll play a pivotal role in providing...
-
Help Desk Associate
6 days ago
Shah Alam, Selangor, Malaysia beBee Careers Full timeJob Description:We are looking for an experienced Help Desk Associate to join our team. As a Help Desk Associate, you will be responsible for providing technical support and resolving customer complaints in a timely and professional manner.The ideal candidate will have a strong understanding of computer hardware, software, and networking fundamentals, as...
Customer Experience Associate
3 weeks ago
We are seeking a dedicated and skilled Customer Experience Executive to join our team at Daythree Business Services Sdn Bhd. As a key member of our customer service department, you will play a pivotal role in providing exceptional service to our clients.
The ideal candidate will have strong proficiency in English, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Focusing on voice and non-voice channels to promptly address customer inquiries and concerns.
- Striking a balance between customer requirements and business objectives, utilizing sales and marketing techniques.
- Effectively articulating information about our products while managing high inquiry volumes.
- Embracing accountability for individual KPIs and contributing to team goals.
- Identifying opportunities for process improvements and collaborating with Team Leaders and Managers.
- Safeguarding customer information and maintaining confidentiality standards.
- Strong English language skills (C1 level).
- At least 1 year of experience in customer service, preferably in the financial industry.
- Good command of English or Bahasa Malaysia for effective communication.
- Prior experience in a contact centre or customer service role is an advantage.
- A minimum Diploma qualification is required.
