General Insurance Expert

4 days ago


Petaling Jaya, Selangor, Malaysia QBE Insurance Group Full time
Key Responsibilities:

The Claims Processing Analyst, Asia will be responsible for:

  • Providing technical support to the team and serving as a subject matter expert on claims management
  • Maintaining comprehensive knowledge of insurance guidelines and policies
  • Adhering to local and international regulatory requirements
  • Building and maintaining relationships with stakeholders
  • Managing complex and high-value claims
  • SUPPORTING PROCESS IMPROVEMENT THROUGH NEGOTIATION AND DISPUTE RESOLUTION
  • Working alongside LOB managers in implementing and maintaining claims management strategies
  • Acting as an escalation point for customer complaints


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