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Service Sales Strategy Lead

2 weeks ago

Klang, Selangor, Malaysia Hitachi ABB Power Grids Full time
Key Responsibilities
  • Develop and implement hub service sales strategy based on the Hub BU M&S and Service GPG strategies and targets related to the entire service portfolio (lifecycle management, service products, and solutions, and IB penetration).
  • Lead the sales teams in delivery and exceeding targets in terms of orders, GM%, response time, and customer satisfaction for the full-service portfolio.
  • Participate in negotiations of major contracts to secure service orders volume.
  • Pursue new business opportunities and partnerships by analyzing the IB potential, working with account managers to develop service-focused account plans for the country, and collaborating with Segment managers and channel managers to identify and pursue leads in the country.
  • Establish long-term customer relationships with key customers and decision-makers by understanding their requirements, regulations, and exhibiting high expertise in technical solutions and products.
  • Collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customer's, competitor's solutions, and marketing trends with the team.