Customer Service Representative
4 days ago
The Sales and Acquisition team at Minacs is seeking an experienced Customer Service Representative to join their team as a Sales and Acquisition Specialist. This role will focus on demonstrating the value and benefits of our client's products or services through customer engagement.
Key Responsibilities
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities.
- Provide accurate weekly/monthly/quarterly sales forecasts.
- Master product knowledge and technical understanding of services to assess client requirements.
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage.
- Manage external competitive pressures and handle objections to retain customers or win new customers.
- Manage a high volume of customer contacts through phone and email each day – the majority of communication is outbound.
- Work with your team and management to provide a professional experience during all interactions with customers and prospects.
- Maintain the customer management system (CRM) to ensure all relevant data is captured.
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.
- Work with a team and report directly to a Sales Manager.
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full timeWe are seeking a Customer Service Representative to join our team at UNIQLO. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.Your key responsibilities will include:Providing product information and recommendations to...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full timeJob OverviewThe Customer Service Representative will manage inbound orders and customer queries, ensuring satisfaction through effective communication and collaboration with operational teams.This is a 1-year contract position that requires strong customer service skills and the ability to work in a fast-paced environment.
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Customer Service Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full timeAt TDCX, we are seeking a skilled and customer-centric Customer Service Representative to join our team. As a representative of our company, you will be responsible for delivering exceptional customer experiences through various channels.About the RoleThis is an exciting opportunity to work with a world-leading technology brand, providing support to...
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Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Full timeJob OverviewWe are seeking a highly skilled and dedicated individual to join our team as a CUSTOMER SERVICE REPRESENTATIVE. As a customer service representative, you will be responsible for handling customer enquiries and resolving issues in a clear and timely manner.About the RoleProvide exceptional customer service by responding to customer calls and...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time**Job Summary**Gulf Marketing Group (GMG Group) is looking for a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.**Key Responsibilities:**Respond to customer inquiries...
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Customer Service Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Sutherland Global. As a key member of our client support team, you will provide exceptional service to our clients across various channels.
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Customer Service Representative
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time**Job Overview:**We are seeking a skilled and dedicated customer service representative to join our team at Recooty. As a key member of our support team, you will be responsible for delivering exceptional customer experiences across multiple communication channels.
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Customer Service Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeWe're seeking a skilled Customer Service Representative to join our team at Trip.com Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various communication channels.You will be the voice of Trip.com, delivering outstanding support and resolving customer concerns in a...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Language Talent Solutions Sdn Bhd.This role involves providing exceptional support to clients through phone and ensuring their issues are resolved promptly and professionally.The ideal candidate will have excellent communication skills, be able to work in a rotational...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HLA Full timeThe Customer Service Representative role at HLA involves interacting with customers, addressing their concerns, and providing solutions. Your primary objective is to ensure customer satisfaction by being responsive, knowledgeable, and courteous.Key Responsibilities:Answer customer inquiries regarding products, services, and policies.Resolve customer...
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Customer Acquisition Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeWe are seeking a Customer Acquisition Representative to join our team at AEON Credit Service (M) Berhad. In this role, you will be responsible for acquiring new customers and selling credit cards and other financial products.Key ResponsibilitiesTo acquire new customers through various channels.To sell/promote Credit Cards & Aeon Member Plus Card product.To...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xcenda Full timeAbout the PositionThe Customer Service Representative is a key role within our organization, responsible for providing exceptional customer service and resolving customer issues.ResponsibilitiesRespond to Inquiries: Answer customer questions and concerns in a professional and timely mannerSolve Issues: Resolve customer complaints and concerns in a fair and...
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Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wing Tai Fashion Full timeAs a Customer Service Representative at Wing Tai Fashion, you will play a vital role in ensuring that our customers receive exceptional service and have a positive shopping experience.Key Responsibilities:Assist customers with their purchases and provide guidance on products.Ensure customer satisfaction by responding promptly to their needs.Stay informed...
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Customer Service Representative
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeWe are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through various communication channels.The ideal candidate will possess excellent interpersonal skills, a passion for helping others, and the ability to...
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Customer Service Representative
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aeon Co. Full timeWe are seeking a Customer Service Representative to join our team at Aeon Co.About the RoleThis is an exciting opportunity for individuals who enjoy working in a dynamic environment and providing exceptional customer service.Customer Interaction: Engage with customers, respond to their queries, and provide personalized solutions to their needs.Product...
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Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Uniqlo Full timeWe are looking for a skilled Customer Service Representative who can provide excellent product knowledge and advice to customers.The ideal candidate will have strong communication skills, be able to work well in a team, and possess a positive attitude.**Responsibilities:**Greet customers with a smile, offer baskets, and assist with product selection and...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Popular SL. Full timeWe are seeking a talented Customer Service Representative to join our team at Allianz Popular SL. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients.Key Responsibilities:Client Support: Provide high-quality service and support to clients via phone, email, and other communication...
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Customer Service Representative
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia UNIQLO (MALAYSIA) SDN BHD Full timeAt UNIQLO (MALAYSIA) SDN BHD, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will be the face of our brand, responsible for ensuring that every customer interaction is positive and memorable.The role involves preparing the store for customers, greeting them with a smile, and offering assistance. You...
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Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Steelcase Full timeSteelcase, a leading manufacturer of furniture, seeks a customer service representative to support its e-commerce websites in the Asia Pacific region.Main Responsibilities:Maintain a positive and professional attitude towards customers at all times.Respond promptly to customer inquiries through various channels.Manage orders accurately and efficiently.Assist...
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Customer Service Representative
17 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sedgwick Claims Management Services Ltd Full timeSedgwick Claims Management Services Ltd is seeking a skilled Customer Service Representative to join our dynamic Call Centre team in Kuala Lumpur. As a key member of our team, you will be responsible for handling a full spectrum of inbound and outbound calls for Emergency Roadside Assistance & Emergency Home Assistance across Malaysia.Job Description:Manage...