Chief Credit Management Specialist

1 month ago

Petaling Jaya, Selangor, Malaysia Talent Recruit Full time
Job Title

Chief Credit Management Specialist

Company Overview

Talent Recruit is a leading recruitment agency specializing in placing top talent in various industries. Our client, a multinational corporation with over 11,000 associates worldwide, is seeking an experienced Chief Credit Management Specialist to join their team based in Petaling Jaya.

Job Responsibilities

We are offering a highly competitive salary of RM120,000 - RM180,000 per annum, depending on experience. The successful candidate will be responsible for the following:

  • Credit Control
    • Contact customers to collect overdue payments and resolve billing issues in coordination with internal teams.
    • Record and address customer issues by collaborating with customer service and sales teams.
    • Provide weekly and monthly KPIs to management, tracking the effectiveness of collection efforts and reduction of overdue balances.
    • Lead the preparation of weekly aging reports, communicating overdue accounts to the sales team.
    • Offer insights on credit collection during month-end closing.
    • Collaborate with the legal team to issue demand letters or manage CTOS e-TR filings with the outsourced team.
    • Coordinate with outsourced and sales teams on sending aging reminders, blocking customer accounts, and recovering bad debts.
  • Credit Evaluation
    • Lead the setup and enforcement of credit policies in line with internal standards and industry best practices.
    • Make informed credit decisions aligned with company policies.
    • Continuously monitor credit limits and review customer accounts for compliance with credit policies.
    • Evaluate the creditworthiness of potential and existing customers using financial data and credit reports.
    • Assess credit risk and recommend adjustments to credit limits in accordance with company policies.
    • Maintain accurate records of customer interactions and credit control activities.
    • Review sales orders with credit blocks to ensure policy adherence.
  • New Customer Accounts
    • Assess the creditworthiness of new customers using CTOS portal, financial statements, and other relevant data.
    • Lead the processing of new customer account openings, ensuring accurate information and proper documentation.
    • Ensure new customer accounts are correctly set up in the ERP system with appropriate pricing.
    • Follow up with sales teams to address any incomplete documentation.
  • Contract Management
    • Regularly review and update credit control documents, including customer application forms, sales product agreements, CTOS consent forms, and reminder letters.
  • Reporting
    • Lead the preparation of weekly sales target achievement reports with the outsourced team.
    • Prepare monthly sales reports for management review and gather feedback from the sales team on performance.
  • Additional Responsibilities
    • Manage the clearance of AR aging and contribute to maintaining an updated customer database in the ERP system.
    • Coordinate activities related to Unclaimed Money, B2B portals, and safekeeping of receivable documents.
    • Recommend and manage trade credit insurance as needed.
    • Oversee CTOS account management, including invoice verification and payment processing.
    • Manage trade promotions in collaboration with outsourced teams, sales teams, and customers, providing analysis as required.
    • Support and undertake ad hoc tasks or assignments as necessary.
    Requirements
    • Bachelor's degree in finance, accounting, or a related field.
    • Proven experience in credit control, credit analysis, and cash collection.
    • Strong knowledge of credit management principles, policies, and procedures.
    • Experience with Salesforce and D365 is an advantage.
    • Experience in FMCG or Food Industry is preferred.
    • Fluent in English, with excellent communication and negotiation skills.
    • Proficient in Microsoft Office applications (Word, Excel, PowerPoint, PowerBI).
    • Highly organized, with the ability to multi-task, prioritize, and meet deadlines in a fast-paced environment.

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