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External Engagement Specialist

1 week ago

Petaling Jaya, Selangor, Malaysia GlaxoSmithKline Full time
Job Overview

GSK's External Expert Engagement Organisation is a central strategic capability to drive smooth, seamless and compliant engagement of external experts and healthcare organisations across the globe. As an Engagement Specialist, you will be responsible for fulfilling the engagement process as part of the enterprise External Expert Engagement Hub service model.

Main Responsibilities
  • Support specific core HCP/O engagement processes for aligned Business units, Regions or Local Operating Companies.
  • Maintain core HCP/O and EE engagement processes specific to enterprise requirements and aligned with GSK Code of Practice and relevant engagement policies.
  • Delivery of operational activities to support therapy-aligned HCP/O and EE engagements.
  • Ensure customer queries are dealt with in a timely manner.
  • Ensure HCP/EE travel is booked compliantly in line with GSK policy.
  • Maintain documentation compliance and retention to required standards.

Requirements
  • Ability to understand complex IT solutions.
  • Intermediate Microsoft applications capability e.g. PowerPoint, Excel, Word etc.
  • Attention to detail.
  • Fluent language capabilities relevant to the Region or LOC aligned to.
  • Excellent communication skills (both oral and written) in English and Korean language.