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Account Management Specialist

2 weeks ago

Shah Alam, Selangor, Malaysia Store N Go Sdn Bhd Full time

This role involves overseeing key client relationships, managing stock levels, and coordinating with various teams. As a Key Account Executive, you will be the primary point of contact for important clients, addressing their needs and concerns effectively.

Key Responsibilities
  • Develop long-term relationships with key accounts to drive business growth.
  • Act as the main point of contact for key clients, ensuring prompt and effective issue resolution.
  • Monitor and manage inventory levels to meet client demands and prevent stockouts.
  • Collaborate with warehouse teams to maintain optimal stock levels and ensure efficient restocking.
  • Regularly communicate with key accounts to understand their needs and provide updates on product availability and promotions.
  • Arrange and oversee merchandisers to ensure products are properly stocked and displayed in stores.
  • Coordinate with internal teams to ensure a cohesive approach to key account management.
  • Prepare regular reports on key account status, including sales performance, customer satisfaction, and inventory levels.
Requirements
  • Degree in any related field of study.
  • Proficiency in MS Office, especially Excel and PowerPoint.
  • Strong written and verbal communication skills in English and Bahasa Malaysia.
  • Excellent negotiation and conflict resolution abilities.
  • Strong organizational and time management skills.