Quality Assurance Professional

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Atome Full time

Are you a detail-oriented professional with a passion for quality assurance? Do you have experience in collections and a desire to make a positive impact?

We are seeking a Collections Quality Analyst to join our team at Atome. In this role, you will be responsible for ensuring the quality, compliance, and effectiveness of our collections process.

Responsibilities:
  • Quality Monitoring: Regularly assess collections calls and interactions to ensure adherence to company policies, regulatory requirements, and quality standards.
  • Performance Analysis: Analyze performance metrics to identify trends, strengths, and improvement areas. Develop and track performance improvement plans for underperforming agents.

The ideal candidate will have strong analytical and critical-thinking skills, as well as excellent communication and interpersonal skills. Proficiency in collections software, quality monitoring tools, and Microsoft Office Suite is required.



  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Full time

    At FNZ, we are seeking an experienced Quality Assurance Professional to join our team. This key role will provide critical support to our Operational teams and ensure alignment with our Quality Framework.This position requires a high degree of autonomy, with the ability to work independently and collaboratively as part of a team. The successful candidate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Gokardz Full time

    About the RoleGokardz is seeking a highly skilled Software Quality Assurance Professional to join our team. As a Software Quality Assurance Professional, you will be responsible for ensuring the quality of our software applications through rigorous testing and quality assurance processes.In this role, you will work closely with cross-functional teams to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia E2open Full time

    E2open is a leader in connected supply chain platforms. As a Quality Assurance Professional, you will be part of the Professional Services team and work on problems of moderate scope.You will exercise judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.The successful...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ALL Assurance PAC Full time

    All Assurance PAC is dedicated to attracting top talent who share our core values. We strive to deliver quality services with integrity and foster a community built around civic responsibility and teamwork.We are seeking experienced professionals to join our Assurance service line, providing assurance services to local clients and developing technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full time

    e2open is a leading provider of cloud-based supply chain process management solutions. We are seeking a talented Kuala Lumpur Quality Assurance Professional to join our team. As a Quality Assurance Professional, you will play a key role in ensuring the quality of our supply chain process management enterprise software systems.The ideal candidate will have a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TechTiera Corporation Full time

    We are seeking a dedicated Testing and Quality Assurance Professional to join our team at TechTiera Corporation.Key ResponsibilitiesYou will be responsible for defining the testing strategy and developing a framework to ensure high-quality testing and quality assurance.Planning and management of various testing phases, including SIT, UFT, UAT & Regression,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    About the PositionWe are seeking a highly skilled POI Quality Assurance Professional to join our team. In this role, you will be responsible for ensuring the accuracy and quality of points of interest (POIs) in Thailand. The successful candidate will have a passion for quality and be able to work independently with minimal supervision.Requirements:Passion...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full time

    Key ResponsibilitiesThe successful Senior Quality Assurance Professional will have the following key responsibilities:Perform quality audits on internal and external specialists.Be the first line of quality when auditing client interactions between Client Services, Strategic Sales, or Account Management.Execute both quantitative and qualitative analyses of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Basf venezolana, s.a. Full time

    We are seeking a talented Quality Assurance and Compliance Professional to join our team at Basf venezolana, s.a. As a key member of our Quality and Compliance Unit, you will play a crucial role in ensuring the effectiveness of our policies, procedures, and standards.The successful candidate will possess a strong background in finance and accounting, with a...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hytech Full time

    Hytech is seeking an experienced Quality Assurance Professional - Software Testing to join our dynamic team. This role requires a strong understanding of software testing principles and methodologies.Key Responsibilities:Collaborate with product managers, developers, and other stakeholders to understand software requirements and design comprehensive test...


  • Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

    Job DescriptionAbout the Role:The Audit Quality Assurance Manager will play a crucial role in ensuring the quality and integrity of our internal audit processes. This involves reviewing internal audit activities to assess their effectiveness and adequacy, identifying areas for improvement, and implementing measures to address these...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HFG Insurance Recruitment Full time

    Qualifications and Experience:Tertiary qualification is preferred.Diploma or Higher Diploma in a relevant field.3 to 5 years of professional experience within the Life Insurance industry.Prior experience in Quality Assurance (QA) is preferred.Certification in automation testing would be considered an advantage.


  • Kuala Lumpur, Kuala Lumpur, Malaysia ALL Assurance PAC Full time

    Foster a culture of excellence at ALL Assurance PAC, where our values drive our actions. We lead by example, deliver quality services with integrity, and foster a community built around civic responsibility and teamwork.We seek seasoned professionals to join our Assurance service line, providing assurance services to local clients and developing technical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Description:Businesslist is seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. The ideal candidate will have a strong background in quality assurance and excellent analytical skills.The Quality Assurance Specialist will be responsible for planning, executing, and overseeing inspection and testing of incoming and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tech Mahindra Full time

    About This OpportunityTech Mahindra is committed to delivering exceptional service to our clients, and we need a skilled Quality Assurance Specialist to help us achieve this goal.We are looking for a professional with experience in functional testing, particularly in API testing.The ideal candidate will have a solid understanding of testing methodologies and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time

    Job OverviewAt Plaza Premium Group, we are seeking a Senior Quality Assurance Manager to lead our Customer Experience & Quality Assurance team. This is an exceptional opportunity for a highly motivated and experienced professional to drive continuous improvement processes and ensure quality standards are consistently met.The successful candidate will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time

    Job DescriptionCompany Overview:RHB Banking Group is a leading financial institution committed to providing exceptional banking services. Our team of dedicated professionals works tirelessly to ensure the highest standards of quality assurance in all our operations.Job Summary:We are seeking an experienced Audit Quality Assurance Manager to join our team....


  • Kuala Lumpur, Kuala Lumpur, Malaysia Tea Garden Full time

    Tea Garden is committed to delivering authentic Malaysian cuisine made from fresh, quality ingredients.About the RoleWe are seeking a highly skilled Quality Assurance Executive to join our team in Kuala Lumpur.The successful candidate will be responsible for ensuring that our food technology standards are met on a day-to-day basis. This will involve quality...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ACCA Careers Full time

    TAKE YOUR CAREER TO THE NEXT LEVEL AT ACCA CAREERSAbout the OpportunityWe are looking for a talented Quality Assurance Expert to join our team. As a Quality Assurance Expert, you will be responsible for ensuring that our quality management systems are effective and efficient.The ideal candidate will have a strong understanding of quality management...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Limited Full time

    We are seeking a Quality Assurance Specialist to join our team at Cochlear Limited. As a key member of our quality assurance team, you will be responsible for ensuring that our products meet the highest standards of quality.Key responsibilities include:Conducting regular quality audits to identify areas for improvementDeveloping and implementing quality...