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Senior Operations Specialist for Digital Commerce

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time
Job Description

We're seeking a highly motivated Senior Operations Specialist to join our digital commerce team.

In this role, you'll oversee the performance of country operations, ensuring consistent achievement of KPIs and addressing any breaches with root cause analysis and corrective action.

You'll lead the investigation and resolution of operational issues, collaborating with cross-functional teams as needed.

A strong proficiency in tools such as Salesforce, SQL, Python, and Zapier is a plus.

You'll also be responsible for managing and executing end-to-end merchant operations for Online Affiliate, ensuring excellence in execution.

This is an excellent opportunity to grow your career in a fast-paced work environment.