Senior Specialist Sales Operations Manager

2 weeks ago


Penang, Malaysia Infineon Technologies Full time

Job Description

In this role, you will be responsible for ensuring the smooth operation of sales processes. Your tasks will include processing sample requests from customers, verifying availability and prices, tracking samples, and reporting to customers.

You will also support sales teams by providing high-quality service and acting as a quality gate for software and service order requests. Additionally, you will ensure that contracts and supporting documents are available and compliant before placing orders.

Export control checks will be performed regularly, and you will investigate price discrepancies and initiate credit/debit memo requests as necessary. You will also handle quotes, coordinate PCN notices with customers, maintain customer contacts, and update customer feedback in PCN tools.

Your responsibilities will also include responding to product information requests, analyzing and researching leads, and cooperating with internal sales divisions to enhance operational effectiveness.

Company Overview

Infineon Technologies is a global leader in semiconductor solutions for power systems and IoT. Our mission is to enable game-changing solutions for green and efficient energy, clean and safe mobility, and smart and secure IoT.

We drive innovation and customer success while caring for our people and empowering them to reach ambitious goals. Join us in making life easier, safer, and greener.

Benefits

We offer a working environment characterized by trust, openness, respect, and tolerance. We are committed to giving all applicants and employees equal opportunities and embracing diversity and inclusion.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.



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