Senior Associate in Investor Relations

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MUFG Investor Services Full time
Job Description

The successful candidate will have a strong background in investor services, preferably with experience in quality control review processes, client inquiry management, and response delivery. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with clients, investors, and internal teams.

Responsibilities:

  • Support the quality control review process of daily deliverables following company policies and procedures relating to investor registration, dealing, reporting, and cash.
  • Be a main contact for daily client inquiries and deliverables within your team, striving to complete deliverables within Service level agreements, escalate any client or deliverable issues where required and appropriate.
  • Respond to queries from Clients, Investors, Fund Managers or internal MUFG Departments following a high-quality standard, and provide assistance and guidance to the team members in query responses.
  • Through experience, provide guidance to colleagues within the team in daily tasks, processes, and deliverables.
  • Participate in regular team check-in meetings/calls sharing information, ideas, and supporting colleagues in a positive team culture.


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