Food Service Supervisor

7 days ago


Penang, Malaysia A&W (Malaysia) Sdn Bhd Full time

We are looking for a Food Service Supervisor to lead our team at A&W (Malaysia) Sdn Bhd. The ideal candidate will have a proven track record of success in QSR management, strong communication skills, and the ability to motivate and inspire their team.

Responsibilities
  • SUPERVISE AND TRAIN TEAM MEMBERS: Ensure that all staff members are properly trained and equipped to provide exceptional customer service.
  • OPERATIONAL EFFECTIVENESS: Monitor and maintain high standards of food quality, cleanliness, and safety.
  • CUSTOMER SATISFACTION: Respond promptly to customer complaints and feedback, and take proactive steps to resolve issues.
  • PERFORMANCE MANAGEMENT: Conduct regular performance reviews and provide constructive feedback to team members.
  • ADAPTABILITY: Demonstrate flexibility and adaptability in response to changing business needs and priorities.


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