Client Solutions Expert
1 week ago
Take the first step towards a rewarding career at EPOS GLOBAL SOLUTIONS SDN BHD and become a valued member of our team.
We are seeking a highly skilled Customer Service Specialist to join our dynamic team. As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences that drive satisfaction and loyalty.
Your key responsibilities will include:
- Building Strong Client Relationships: Develop positive, lasting connections that enhance client loyalty and satisfaction.
- Identifying and Resolving Customer Concerns: Proactively identify and resolve customer concerns in a timely and professional manner.
- Providing Ongoing Support and Guidance: Offer ongoing support and guidance to clients to ensure they get the most out of our products.
- Collaborating with Cross-Functional Teams: Work closely with our support team to escalate and resolve more challenging cases.
At EPOS GLOBAL SOLUTIONS SDN BHD, we value collaboration, creativity, and continuous learning. We believe in creating a supportive environment that fosters growth, innovation, and meaningful contribution.
We are committed to providing comprehensive training and ongoing skill development opportunities to help you grow professionally and personally.
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2 weeks ago
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