Compliance and Data Protection Leader

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia american express Full time

At American Express, we're committed to creating a work environment where everyone can succeed. We believe that diversity and inclusion are key drivers of innovation and growth, and we strive to foster an inclusive culture that values different perspectives and ideas.

About the Role

This role is responsible for leading the management and oversight of an effective regulatory compliance program for American Express Global Network Services (GNS) Business in Indonesia, Malaysia, and the broader APAC region, as well as being the Data Privacy Officer for Malaysia.

American Express GNS Business delivers business growth through the licensing of card issuing and merchant acquiring to external financial institutions who are subject to the American Express GNS Business Operational Policies and applicable compliance risk management programs.

The Compliance Manager will be responsible for managing regulatory relationships, providing Compliance oversight for all applicable regulatory requirements, and execution of associated Compliance program activities.

  1. Lead the GNS Second Line Compliance Program including the Market Compliance Officer for the local GNS Business in Indonesia, Malaysia, and the broader APAC region as required and the PT AEI Board.
  2. Leads strong engagement and working relationships with Bank Indonesia (BI)/Bank Negara Malaysia (BNM) and other regulators in the region.
  3. Lead Data Privacy Officer for Malaysia, informing and advising the legal entities and their employees to ensure that the processing of the legal entities is compliant with the applicable Privacy regulations as well as internal policies relating to privacy and data protection risk management.
  4. Provides regulatory compliance support to first line teams.
Key Responsibilities

The Compliance Manager will be responsible for:

  • Ensuring timely and accurate responses to regulatory exams, regulatory enquiries, and preparation of business partners for regulatory visits and meetings.
  • Maintaining working knowledge of applicable laws, regulations, and Company policies to identify the Company's legal obligations based on guidance from the General Counsel Organization.
  • Supports regulatory reporting submissions for the APAC region.

In the delivery of the above, the role maintains active relationships and coordinates activities with several critical functions, such as American Express Global Network Services Business, General Counsel, Control Management, Global Financial Crimes Compliance, Global Privacy and Internal Audit Group.



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