Customer Service Expert
23 hours ago
At Axi, we are seeking a talented Customer Service Expert to join our team. As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction.
You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your primary responsibilities will include:
- Delivering personalized support and addressing clients' inquiries, concerns, and requests in a timely, empathetic, and professional manner.
- Proactively managing and following up on clients' inquiries and complaints in accordance with established internal policies and department SOPs.
- Performing trade investigation/validation/affirmation for MT4.
- Escalating any cash adjustments required and compliance issues.
To be successful in this role, you will need to have:
- Proven experience in a customer service role, preferably within the financial services industry.
- Excellent communication and interpersonal skills with the ability to empathize with clients.
- Fluent Portuguese and excellent command of the English Language. Fluent Spanish will be considered as an advantage.
- Strong problem-solving abilities and a keen attention to detail.
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Customer Service Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full timeWe are looking for a highly skilled Customer Service Expert to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a Customer Service Expert, you will play a vital role in delivering exceptional customer experiences and ensuring that our guests feel valued and cared for during their stay with us.You will be...
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Financial Services Expert
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeWe are looking for a skilled Financial Services Expert to join our team at BASF Asia-Pacific Service Centre S/B. As a key member of our Finance department, you will be responsible for providing high-quality financial services to our internal customers.Key ResponsibilitiesSupport and back up other analyst/senior analyst in performing Business Reporting tasks...
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Customer Service Expert
2 days ago
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Customer Service Expert
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeAbout Our CompanyNirvana Asia is a renowned luxury timepiece brand that has been at the forefront of the industry for over 160 years. TAG Heuer's commitment to innovation and precision is evident in its revolutionary technologies.We are currently looking for a talented Customer Service Expert to join our team in Kuala Lumpur.ResponsibilitiesYou will work...
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Customer Service Expert
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Accounting and Business Services Expert
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Field Installation Expert
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Financial Services Expert
5 days ago
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Commodity Market Expert
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Customer Support Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Asiapools (M) Sdn Bhd Full timeWe are Asiapools (M) Sdn Bhd, a leading provider of swimming pool products and services. We are seeking a talented Customer Support Expert to join our team and help us deliver exceptional customer experiences.About the RoleThis is an exciting opportunity for a motivated individual to work with us in providing top-notch customer support. As a Customer Support...
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Financial Services Expert
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeBASF Asia-Pacific Service Centre S/B is a leading provider of financial services solutions in the Asia Pacific region. We connect and develop people with diverse talents from around the world.Our company culture values not only your performance but also your personality, regardless of gender, age, ethnicity, orientation, or background. At BASF, careers...
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Settlement Services Expert
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia S&P Global, Inc. Full timeAbout the RoleThe Settlement Services Expert role at S&P Global, Inc. involves providing expert-level support for trade settlements.The successful candidate will have a deep understanding of trade settlement processes and procedures.Provide expert-level support for trade settlements.Develop and maintain trade settlement processes and procedures.Collaborate...
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Customer Service Representative
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Customer Service Professional
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeOur Mission:AEON Credit Service (M) Berhad aims to be a trusted partner in the financial services industry.We achieve this by fostering a culture of excellence, innovation, and teamwork.As a Collections Executive, you will be an integral part of our team, responsible for managing customer relationships and ensuring timely payments.
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Customer Service Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia KKday Full timePosition OverviewKKday is a leading travel-experience platform accelerating the world's transition to a brand new travel experience. As a Senior/Executive Customer Service, you will be responsible for delivering exceptional customer service and onsite assistance.You must be an expert in online platforms used to conduct digital sales or conversions on a...
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Service Delivery Expert
8 hours ago
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Customer Service Lead
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Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full timeIn this Helpdesk Operations Expert role at ADP, you will be working in Malaysia and responsible for managing the helpdesk for SEA countries (SG, PH, MY) by rightly assigning the tickets to the team and monitoring closure as per SLA.Main Responsibilities:Single point of contact to the customer/team for all product-related queries both internal and external...
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Columbarium Service Expert
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Sales and Service Expert
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IT Service Delivery Expert
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