Service Delivery Expert
21 hours ago
We are seeking a highly motivated and experienced Service Delivery Expert to join our team. As a key member of our post-sales customer service team, you will be responsible for handling all incoming inquiries on Microsoft products, technologies, programs, policies, and services.
Responsibilities:- Delivers exceptional customer service and support via various communication channels.
- Identifies and resolves customer issues promptly and efficiently.
- Develops and maintains positive relationships with customers to drive loyalty and retention.
You will be working closely with customers to understand their needs and deliver tailored solutions that meet their expectations.
Key Performance Indicators:
- First-call resolution rate.
- Customer satisfaction ratings.
- Timely and efficient issue resolution.
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IT Service Delivery Expert
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full timeAt Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...
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Service Delivery Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Infinera Full timeProfessional Services Engineer RoleWe are seeking an experienced Professional Services Engineer to join our team at Infinera. As a key member of our professional services group, you will be responsible for delivering top-notch technical support and solutions to our customers. This role requires a strong background in telecommunications and optical...
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IT Service Delivery Expert
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeWe are seeking a highly skilled Executive Technical Support professional to join our team. As an IT service delivery expert, you will be responsible for providing top-notch technical support to customers across various regions. Your excellent communication skills in Vietnamese and English, combined with your technical expertise, will enable you to...
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Financial Services Delivery Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full timeKey AccountabilitiesWe are looking for a highly skilled Financial Services Delivery Expert to join our team at Boost-RHB consortium.The successful candidate will have excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.Main Responsibilities:Drive the development of...
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Customer Service Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full timeWe are looking for a highly skilled Customer Service Expert to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a Customer Service Expert, you will play a vital role in delivering exceptional customer experiences and ensuring that our guests feel valued and cared for during their stay with us.You will be...
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Senior IT Service Delivery Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeAt Ørsted, we're committed to delivering sustainable world-class IT solutions that enable the full potential of the ServiceNow platform.We're seeking a skilled Senior IT Service Delivery Expert to join our in-house ServiceNow team, where you'll play a key role in ensuring stable operations and continuous development of the platform.You'll work closely with...
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Product Delivery Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CareerArc Full timeJob OverviewWe are seeking a highly skilled Product Delivery Expert to join our team. In this role, you will be responsible for managing the readiness process for new products and ensuring that delivery teams are kept up to date on delivery aspects of new products and changes to existing products.You will be the Product Delivery 'subject matter expert' for...
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IT Service Delivery Expert
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full timeJob OverviewStarhub Ltd is seeking a highly skilled Service Delivery Assurance Analyst to play a pivotal role in the rollout and monitoring of IT Service Management (ITSM) processes within our organization using ServiceNow. The ideal candidate will have a strong background in ITSM, excellent analytical skills, and experience with service performance metrics.
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Application Delivery Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAL E2P - Systems Delivery (DH) Full timeJob Summary:We are seeking an Application Delivery Lead to oversee the delivery of applications and systems at MAL E2P - Systems Delivery (DH). The successful candidate will have experience in project management, system development, and technical support.About the Role:Lead cross-functional teams to deliver projects and applications.Develop and implement...
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Financial Services Expert
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeWe are looking for a skilled Financial Services Expert to join our team at BASF Asia-Pacific Service Centre S/B. As a key member of our Finance department, you will be responsible for providing high-quality financial services to our internal customers.Key ResponsibilitiesSupport and back up other analyst/senior analyst in performing Business Reporting tasks...
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Service Delivery Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full timeJob OverviewHCLTech Federal Territory of Kuala Lumpur, Malaysia seeks an experienced Senior Service Automation Engineer to join our team. As a key member of our IT operations department, you will play a critical role in designing, implementing, and managing automation solutions that optimize service delivery across IT systems and processes. Your expertise in...
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Financial Services Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full timeFinancial Services ExpertWe are seeking a highly skilled Financial Services Expert to join our team at SWIFT. As a member of our global delivery organization, you will play a key role in delivering exceptional customer experiences and driving business growth.In this role, you will work closely with customers to understand their financial needs and...
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Service Delivery Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Experian Asia Pacific Full timeWe are looking for a dedicated and results-driven Customer Service Executive to join our team at Experian Asia Pacific. As a key player in our customer support team, you will be responsible for handling daily customer interactions, including incoming and outgoing calls, emails, and other forms of communication.The ideal candidate will possess excellent...
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Financial Service Delivery Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Group Full timeFNZ Group is a leading provider of cloud-based wealth management solutions, partnering with over 650 financial institutions and 12,000 wealth managers worldwide. Our global end-to-end wealth management platform integrates modern technology with business and investment operations in a regulated financial institution.We have a unique opportunity for an...
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Accounting and Business Services Expert
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full timeAbout the TeamOur team of experts at BASF Asia-Pacific Service Centre S/B is dedicated to delivering high-quality finance and accounting services to companies across the Asia Pacific region. We offer a dynamic and supportive work environment, with opportunities for career growth and development.Job DescriptionThe Accounting and Business Services Expert will...
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Project Delivery Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe're hiring a Project Delivery Expert to join our Infrastructure Team at Xsolla. In this role, you'll be responsible for leading and managing technical projects related to Xsolla's infrastructure.You'll work closely with stakeholders to gather requirements, address concerns, and ensure project deliverables meet their needs. You'll also identify and mitigate...
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Enterprise Project Delivery Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeJob Title: Enterprise Project Delivery ExpertJob Summary: We are seeking an experienced Enterprise Project Delivery Expert to join our team at Prudential Hong Kong Limited. The ideal candidate will have a proven track record in delivering large-scale projects, with excellent leadership and stakeholder management skills.About UsPrudential Hong Kong Limited is...
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SAP Services Delivery Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SAP Full timeResponsibilitiesCustomer Understanding and Situation Analysis:Understand the customer's business challenges and pain points.Understand the customer organization and how that structure may affect success with SAP.Support analysis of current customer situation and IT service delivery.Engagement Setup:Explain the scope of the engagement with the...
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SAP Service Delivery Manager Position
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia cbs Corporate Business Solutions Full timecbs Corporate Business Solutions, a leading international consultancy headquartered in Germany, is expanding its team of experts to support clients in their SAP Application Management Services. As an SAP Service Delivery Manager, you will oversee the successful delivery of these services, ensuring high-quality solutions that meet customer requirements.The...
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Commodity Market Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full timeJob OverviewThis is an exciting opportunity for a highly skilled Commodity Market Expert to join our team at Commerz Global Service Solutions. As a senior member of our global services division, you will be responsible for providing expert guidance on commodity market transactions, ensuring compliance with regulatory requirements, and maintaining...