Senior IT Service Delivery Expert

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time

At Ørsted, we're committed to delivering sustainable world-class IT solutions that enable the full potential of the ServiceNow platform.

We're seeking a skilled Senior IT Service Delivery Expert to join our in-house ServiceNow team, where you'll play a key role in ensuring stable operations and continuous development of the platform.

You'll work closely with your colleagues to design best practice solutions, create requirement specifications, and shape daily operations through ServiceNow. As a developer, you'll engage in dialogue with end-users and architects to understand objectives, discuss possibilities, and solution design.

Your Responsibilities:

  • Operating and developing the ServiceNow platform, developing new features and solving production tickets
  • Designing automated workflows using REST API, Flow Designer, Integration Hub, and Workflow Editor
  • Implementing enabling solutions, including process automation workflows, integrations with related components
  • Working with cross-functional stakeholders to guide and co-define development tasks


  • Kuala Lumpur, Kuala Lumpur, Malaysia Adventus Pte Ltd Full time

    At Adventus Pte Ltd, we are committed to delivering exceptional service to our clients. As a key member of our team, the Service Delivery Manager plays a crucial role in ensuring that our services meet and exceed customer expectations.Job Description:Lead and drive the service delivery for assigned accounts to ensure seamless execution and timely...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full time

    We are seeking a highly motivated and experienced Service Delivery Expert to join our team. As a key member of our post-sales customer service team, you will be responsible for handling all incoming inquiries on Microsoft products, technologies, programs, policies, and services.Responsibilities:Delivers exceptional customer service and support via various...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    We are seeking a highly skilled Executive Technical Support professional to join our team. As an IT service delivery expert, you will be responsible for providing top-notch technical support to customers across various regions. Your excellent communication skills in Vietnamese and English, combined with your technical expertise, will enable you to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    We are looking for a skilled Financial Services Expert to join our team at BASF Asia-Pacific Service Centre S/B. As a key member of our Finance department, you will be responsible for providing high-quality financial services to our internal customers.Key ResponsibilitiesSupport and back up other analyst/senior analyst in performing Business Reporting tasks...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full time

    Key AccountabilitiesWe are looking for a highly skilled Financial Services Delivery Expert to join our team at Boost-RHB consortium.The successful candidate will have excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.Main Responsibilities:Drive the development of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur Full time

    We are looking for a highly skilled Customer Service Expert to join our team at Pan Pacific Service Suites Kuala Lumpur and PARK ROYAL COLLECTION Kuala Lumpur. As a Customer Service Expert, you will play a vital role in delivering exceptional customer experiences and ensuring that our guests feel valued and cared for during their stay with us.You will be...


  • Kuala Lumpur, Kuala Lumpur, Malaysia FNZ Group Full time

    FNZ Group is a leading provider of cloud-based wealth management solutions, partnering with over 650 financial institutions and 12,000 wealth managers worldwide. Our global end-to-end wealth management platform integrates modern technology with business and investment operations in a regulated financial institution.We have a unique opportunity for an...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Ltd Full time

    Job OverviewStarhub Ltd is seeking a highly skilled Service Delivery Assurance Analyst to play a pivotal role in the rollout and monitoring of IT Service Management (ITSM) processes within our organization using ServiceNow. The ideal candidate will have a strong background in ITSM, excellent analytical skills, and experience with service performance metrics.


  • Kuala Lumpur, Kuala Lumpur, Malaysia MAL E2P - Systems Delivery (DH) Full time

    Job Summary:We are seeking an Application Delivery Lead to oversee the delivery of applications and systems at MAL E2P - Systems Delivery (DH). The successful candidate will have experience in project management, system development, and technical support.About the Role:Lead cross-functional teams to deliver projects and applications.Develop and implement...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    BASF Asia-Pacific Service Centre S/B offers exciting opportunities for career advancement and professional growth. We are committed to attracting and retaining top talent and provide a dynamic and supportive work environment that fosters innovation and collaboration.We are currently seeking a highly skilled Purchase-to-Pay (Senior Specialist) to join our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    Role OverviewThe Junior Finance Expert will support the Due Diligence Team in ensuring the highest level of quality in AML and Sanctions screening. This role requires strong analytical and problem-solving skills, as well as excellent communication and teamwork skills.Main Responsibilities:Conduct thorough risk assessments and develop recommendations for...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT Full time

    Financial Services ExpertWe are seeking a highly skilled Financial Services Expert to join our team at SWIFT. As a member of our global delivery organization, you will play a key role in delivering exceptional customer experiences and driving business growth.In this role, you will work closely with customers to understand their financial needs and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full time

    Required Skills and QualificationsTo succeed in this role, you should have solid experience working within the field of IT operations in a similar role, preferably with prior experience of ITIL v3/4 and/or ITSM tools. You should also have a broad technical understanding and a natural curiosity that drives you to learn new things.Key skills...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Experian Asia Pacific Full time

    We are looking for a dedicated and results-driven Customer Service Executive to join our team at Experian Asia Pacific. As a key player in our customer support team, you will be responsible for handling daily customer interactions, including incoming and outgoing calls, emails, and other forms of communication.The ideal candidate will possess excellent...


  • Kuala Lumpur, Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre SB Full time

    About the TeamOur team of experts at BASF Asia-Pacific Service Centre S/B is dedicated to delivering high-quality finance and accounting services to companies across the Asia Pacific region. We offer a dynamic and supportive work environment, with opportunities for career growth and development.Job DescriptionThe Accounting and Business Services Expert will...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Ridik Full time

    Ridik seeks an experienced Senior Project Manager to drive the successful delivery of large-scale, multi-vendor, and multi-technology projects.Your Key ResponsibilitiesDevelop and implement program-level plans, ensuring timely, cost-effective, and high-quality project execution.Maintain strong relationships with customers, Sales, Services, and Business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full time

    We're hiring a Project Delivery Expert to join our Infrastructure Team at Xsolla. In this role, you'll be responsible for leading and managing technical projects related to Xsolla's infrastructure.You'll work closely with stakeholders to gather requirements, address concerns, and ensure project deliverables meet their needs. You'll also identify and mitigate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full time

    Job Title: Enterprise Project Delivery ExpertJob Summary: We are seeking an experienced Enterprise Project Delivery Expert to join our team at Prudential Hong Kong Limited. The ideal candidate will have a proven track record in delivering large-scale projects, with excellent leadership and stakeholder management skills.About UsPrudential Hong Kong Limited is...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SAP Full time

    ResponsibilitiesCustomer Understanding and Situation Analysis:Understand the customer's business challenges and pain points.Understand the customer organization and how that structure may affect success with SAP.Support analysis of current customer situation and IT service delivery.Engagement Setup:Explain the scope of the engagement with the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia DKSH Group Full time

    Job Title: Senior Specialist, Technical DeliveryThis is a senior-level position in the IT department of DKSH Group. The successful candidate will be responsible for managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.The ideal candidate will have at least 5 years' experience in a similar role and 2+...