E-Commerce Operations Coordinator

2 weeks ago


Johor Bahru, Johor, Malaysia Castlery Full time
Job Description

We are seeking a highly organized and detail-oriented Merchandising Operations Specialist to join our E-Commerce Team at Castlery.

Key Responsibilities:
  • Vendor Coordination:
  • Confirm Proforma Invoices with vendors, ensuring accuracy in order details
  • Follow up on production status with vendors, ensuring on-time delivery and updating internal stakeholders.
  • Handle discussions regarding split shipment quantities, confirm final arrangements with vendors, and oversee shipments.
  • Order Management:
  • Confirm order quantities with relevant stakeholders on Proforma invoices before start mass production
  • Confirm final order quantities with relevant stakeholders before shipments.
  • Maintain and update the inventory worksheet to reflect accurate inventory information.
  • Create PO labeling and send to vendor
  • Logistics and Shipments:
  • Monitor, check and remind vendor regarding container booking and shipment arrangements with logistic teams.
  • Assist buying team in coordinating the delivery of swatches, and samples delivery. Ensure timely and organized shipments.
  • Payment and Documentation:
  • Assist senior merchandiser in preparing payment documents, ensure all paperwork is aligned with company policies and requirements.
  • Spare Part Management:
  • Manage the creation of new spare parts with relevant stakeholders
  • Coordinate the ordering process, ensuring all details are correctly recorded and communicated.
Requirements:
  • Minimum 2 years of experience in Purchasing, Procurement or Logistics.
  • Highly organized, and able to manage priorities in a fast-paced environment
  • Excellent communication skills with internal stakeholders and external vendors. Fluent both in written and spoken English.
  • Fluent proficiency in basic software applications, including Microsoft Excel and Microsoft Word, to effectively perform essential job duties
  • Detail-oriented, consistently prioritizes accuracy, and is proactive in identifying and correcting potential errors before they impact the work or the team
  • Experience in the furniture industry and knowledge in supply chain management is a plus.


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