Cloud Infrastructure Support Specialist
1 week ago
We are seeking a highly motivated and technically skilled intern to join our IT Enterprise Cloud Infrastructure team at Mercedes-Benz Services Malaysia Sdn Bhd.
Key Responsibilities:- Assist in the maintenance and support of cloud-based infrastructure services, including compute, storage, and networking components.
- Monitor cloud environments for performance issues, outages, and service degradation.
- Participate in incident response activities, including initial analysis, troubleshooting, and coordination with senior team members.
- Help document incident reports and post-mortem analyses to improve future response efforts.
- Participate in shaping operational strategies and improving best practices for the efficient management of cloud-based infrastructure.
- Work in tandem with diverse teams to facilitate and improve the processes of continuous integration and continuous deployment within the cloud framework.
- Engage in proactive capacity planning and resource optimization efforts.
- Participate in the creation and updating of system documentation and knowledge base articles.
- Learn and adhere to IT security policies and procedures to ensure a secure cloud environment.
- Gain hands-on experience in managing enterprise-level cloud infrastructure.
- Develop skills in incident management and operational support within a cloud environment.
- Enhance understanding of cloud services, architecture, and security best practices.
- Opportunity to work with cutting-edge technologies and industry-standard tools.
- Currently pursuing a degree in Computer Science, Information Technology, or a related field.
- The internship is a mandatory requirement by the university, and applicants must be able to commit to a 6-month duration.
- Basic understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud).
- Familiarity with operating systems (Windows/Linux), networking concepts, and virtualization technologies.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Eagerness to learn and adapt in a fast-paced environment.
- Some experience with scripting languages (e.g., Python, Bash) is a plus.
- Employee mobile phone possible
- Health measures
- Employee discounts possible
- Employee events
- Good connectivity
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