Application Operations Manager
1 week ago
We are looking for an experienced ERP Application Support Specialist to join our team in Kuala Lumpur. The successful candidate will have a strong background in application support, technical support, or helpdesk roles, with hands-on knowledge and experience with a major ERP solution, preferably Infor LN.
The job description includes:
- Providing technical and functional support to end-users globally for various software applications, mainly Infor LN ERP systems.
- Investigating and resolving application-related issues reported by users through various channels such as email, phone, or ticketing system.
- Maintaining comprehensive documentation of support procedures, troubleshooting steps, and solutions.
- Collaborating with cross-functional IT teams including developers, system administrators, and solution analysts.
The ideal candidate will be able to work independently as well as collaboratively in a team-oriented environment, with excellent communication skills and the ability to convey technical information to non-technical users.
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Application Operations Specialist
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