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Critical Infrastructure Operations Lead

7 days ago

Cyberjaya, Selangor, Malaysia Refine Group Full time
Job Description
We are seeking an experienced Data Centre Facility Operations Lead to join our team. The successful candidate will oversee and manage the data centre's facility ensuring smooth operations. Key responsibilities include establishing best practices in training, performance and development of the Operations team, collaborating with Construction and Design teams during the build phase to ensure operational requirements are integrated and working closely with peer teams to identify infrastructure engineering changes, define project scopes, prioritize tasks, schedule and execute improvements efficiently.

Main Duties
  • Establish operational standards, Sequences of Operation (SOO), and Methods of Procedure (MOP).
  • Manage contractually agreed SLAs and KPIs within the scope of work.
  • Regularly update and refine practices and standards for data centre operations to align with evolving industry requirements.