Motor Claims Specialist

6 days ago


Petaling Jaya, Selangor, Malaysia QBE Insurance Group Limited Full time
Motor Claims Specialist

QBE Insurance Group Limited offers a dynamic opportunity for an experienced Motor Claims Specialist to join our team. As a key member of the claims handling process, you will be responsible for delivering exceptional customer service and ensuring timely resolution of motor-related claims.

Key Responsibilities:

  • Handle incoming motor OD claims efficiently and accurately, from initial notification through to settlement.
  • Provide excellent customer service by communicating effectively with claimants, third parties, and service providers.
  • Liaise with repairers on repair process and documentation needs.
  • Collect and review necessary documentation and information to support the claims process.

Requirements:

  • Diploma / Degree or equivalent in a relevant field.
  • At least 7 years experience in insurance, preferably in motor claims handling.
  • Proficiency in using claims management software and other relevant IT systems.
  • Organizational and communication skills.


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