Technical Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Guidewire Software Full time

We are seeking a highly skilled Technical Specialist to join our Specialized Consulting Center (SCC) team in Kuala Lumpur, Malaysia.

The SCC team supports Guidewire Cloud customers by engaging with them after deployment to support changes to their production system, including new feature development and defect resolution. We collaborate directly with customer development teams to support Guidewire deliveries through specialized service offerings in critical areas.

As a Technical Specialist with the SCC team, you will work as part of our Centers of Excellence to deliver specialized services offerings directly to our customers. These specialized offerings support customer implementation and post-production deliveries to ensure their success.

We require a decisive, skilled technical problem solver with previous mentoring experience and an appetite for learning and developing a specialized skillset. You should have strong communication skills, logical thinking, and a focus on quality.

Successful Technical Specialists at Guidewire typically possess:

  1. Passion for solving complex technical problems and working with leading insurance companies worldwide.
  2. Focus on advocating for and writing high-quality code that follows industry standards.
  3. Mentoring more junior members of the team in standards and effective problem-solving.
  4. Interest in communicating with customers and working in a role that values communication and presentation skills.
  5. Enthusiasm for continual technical improvement.

Key requirements include:

  1. Exposure to broad technical skills such as Object-Oriented programming, relational databases, web UI design and development, XML, application architecture.
  2. At least 2 years of experience working with customer teams to understand business objectives and functional requirements.
  3. Ability to work independently within a team.
  4. Mentoring experience within a successful development team.
  5. BSc in Computer Science or equivalent from a reputable institution.

Guidewire is the platform Property and Casualty insurers trust to engage, innovate, and grow efficiently. Our platform combines digital, core, analytics, and AI to deliver our platform as a cloud service. Over 540+ insurers in 40 countries, from new ventures to the largest and most complex, run on Guidewire.

We continually evolve to enable our customers' success. Our unparalleled implementation track record includes 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace offers hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We value diversity and believe that a diverse workplace contributes to our success.



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