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Customer Service Advisor

1 week ago

Butterworth, Penang, Malaysia HLA Full time

We are seeking a Customer Service Advisor to provide exceptional support to our customers. As a key member of our customer service team, you will be responsible for answering customer inquiries, resolving issues, and delivering outstanding service experiences.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or in-store.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues.
Requirements:
  • Candidates should possess excellent communication and problem-solving skills.
  • Prior customer service experience is highly desirable.
  • Able to work effectively in a fast-paced environment.
What We Offer:
  • A competitive hourly wage
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment