Merchant Service Executive

3 days ago


Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full time
Responsibilities
  • Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions
  • Acquiring new merchant partners by identifying and pursuing promising leads in the local market
  • Negotiating and closing merchant partnership agreements to expand our network
  • Providing on-site support and training to merchants on the effective use of our services
  • Resolving any merchant queries or concerns in a timely and professional manner
  • Monitoring merchant performance and identifying opportunities for growth and cross-selling
  • Collaborating with the sales and marketing teams to develop and implement targeted campaigns
  • Maintaining detailed records of all merchant interactions and transactions
Qualifications
  • Strong interpersonal and communication skills, with the ability to build rapport and negotiate effectively with merchants
  • Excellent problem-solving and customer service skills, with a focus on delivering exceptional client experiences
  • Familiarity with financial products and services, as well as the ability to understand and explain complex terms and conditions
  • Proficiency in Microsoft Office applications
  • A passion for sales and a proven track record of meeting or exceeding targets
  • A valid driver's license and the ability to travel within the local region as needed
  • Able to converse in Mandarin/ Hokkien will be an added advantage
  • FRESH GRADUATES ARE WELCOME TO APPLY
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