Merchant Service Executive- Penang
6 days ago
- Degree or Diploma holder in any discipline
- STPM/ SPM with minimum 3 years related experience and with leading team experiences for Senior role.
- Fresh graduates are welcome to apply
- Lesson planning skills to plan lessons by incorporating the key elements systematically.
- Presentation skills to deliver the content to participants.
- Able to communicate to all levels and target audiences.
- Listening skills to empathize and listen to other person's ideas.
- Persuasion skills in order to move others into positive action, attitudes, and behavior; ability to handle & manage stress.
- Good command of English and Bahasa Malaysia. Mandarin speaker will be an added advantage.
- PC literate.
- Possess own transport.
- To ensure Easy Payment Product Sales & operations are functioning well.
- Maintain a good level of merchant servicing. Monitor merchant sales performance, identify and develop new accounts.
- Merchant servicing: handle & follow up on merchant's complaints & feedback. Active engagement with the merchant.
- Conduct training for new merchants.
- To create and build up a good relationship between the organization and merchants to create loyal business partners.
- Monitor sales claims and ensure no sales claims expire.
Benefits:
- EPF/ SOCSO
- Yearly Bonus
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