Customer Service Leader
1 week ago
We are seeking an experienced Branch Manager to lead our branch team and drive service excellence within our branches. As a key member of the Hong Leong Bank team, you will be responsible for championing service performance, approving financial transactions, and overseeing the day-to-day activities of subordinate tellers and customer service executives.
This role requires a strong understanding of banking operations, including FSA, ECM, ABM Rules, and BASEL II, as well as excellent cross-selling experience and strong interpersonal and communication skills. You will also be responsible for staff capacity planning, ensuring compliance with bank internal controls and procedures, and conducting self-audit checks as required.
A successful candidate should possess a minimum Diploma/Degree holder with related working experience, a strong service-oriented mindset, and excellent organization and planning skills. You will have the opportunity to work closely with the community and identify opportunities for process improvement and cost reduction initiatives.
-
Customer Service Team Lead
23 hours ago
Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full timeWe invite applications for the Customer Service Team Lead position at AEON Credit Service (M) Berhad in Penang.As a seasoned professional, you will oversee the delivery of exceptional customer service, leading a team to achieve high standards in merchant satisfaction and sales growth.Your primary objectives will be to monitor and improve the quality of our...
-
Procurement Leader
5 days ago
Butterworth, Penang, Malaysia Micron Technology Full timeMicron Technology is an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all.We're seeking a highly skilled Procurement Director to drive strategic initiatives and develop effective supplier relationships.The successful candidate will have strong business acumen, excellent communication...
-
Customer Service
3 weeks ago
Butterworth, Penang, Malaysia Hong Leong Bank Full timeCustomer Service & Operations Manager (CSOM)Apply locations NTB-NIBONG TEBAL BR time type Full time posted on Posted 30+ Days Ago job requisition id JR0000019044If you are looking to excel and make a difference, take a closer look at us…The primary responsibility of the role includes (but is not limited to):Champions service performance within the branch...
-
Sales and Service Executive
23 hours ago
Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full timeA successful Sales and Service Executive at AEON Credit Service (M) Berhad will deliver exceptional merchant servicing, focusing on relationship-building and driving sales growth.This role involves proactively addressing merchant concerns, resolving issues promptly, and continually seeking ways to improve customer satisfaction.To succeed in this position,...
-
Customer Service Executive
3 weeks ago
Butterworth, Penang, Malaysia Great Pyramid Full timeCustomer Service Executive (Contract Logistics/SCM)Job Openings Customer Service Executive (Contract Logistics/SCM)About the job Customer Service Executive (Contract Logistics/SCM)About the client:Our Client is one of the world's leading logistics providers and has a significant presence in Malaysia. Our Client specializes in providing integrated logistics...
-
Customer Service Lead
4 days ago
Butterworth, Penang, Malaysia Hong Leong Bank Full timeWe are looking for a Customer Service Lead who can provide superior customer service to walk-in customers and contribute to expected levels of CSAT scores and Mystery Shopping Results.The successful candidate will be responsible for carrying clear targets for specific products, including CASA and FD Book growth and account opening, cross-selling of PL,...
-
Customer Experience Leader
1 week ago
Butterworth, Penang, Malaysia A&W (Malaysia) Sdn Bhd Full timeRequired Skills and QualificationsTo succeed in this role, you will need to possess the following skills and qualifications:Minimum 2 years' experience in QSR and in a supervisory role.Fresh graduates are welcome to apply for the Manager-in-Training (MIT) role.Computer knowledge in Microsoft Office.Problem-solving skills and result-oriented approach.Ability...
-
Customer Service Executive
2 weeks ago
Butterworth, Penang, Malaysia Interway Transport Sdn Bhd (25273-T) Full timeWe are looking for a passionate, dedicated, and professional Customer Service Representative to join our dynamic team at INTERWAY Transport Sdn Bhd.As a key member of our customer service department, you will be responsible for providing top-notch service and resolving customer inquiries to ensure an excellent customer experience.Key ResponsibilitiesRespond...
-
Customer Service Representative
2 weeks ago
Butterworth, Penang, Malaysia Solarvest Full timeWe are seeking a highly skilled and dedicated professional to fill the role of Customer Service Representative at Solarvest. In this position, you will serve as the primary point of contact for our customers, providing exceptional service and support to meet their needs.Key Responsibilities:Deliver outstanding customer service through prompt and professional...
-
Customer Service Representative
7 days ago
Butterworth, Penang, Malaysia AFFIN Group Full time**Job Summary:**The Customer Service Officer role at AFFIN Group is a dynamic position that requires a strong passion for delivering exceptional customer experiences. As a key member of our team, you will be responsible for managing daily branch operational activities, ensuring compliance with regulatory requirements, and providing high-quality customer...
-
Customer Service Representative
1 week ago
Butterworth, Penang, Malaysia Ikano Bank Part time**About IKEA Batu Kawan**IKEA is a world-renowned home furnishings retailer with over 460 stores globally. In Malaysia, we have four omnichannel stores, including IKEA Batu Kawan. Our mission is to create a better everyday life for our customers by offering affordable and well-designed home furnishings.As a Part Time Customer Relations Officer - Services,...
-
Merchant Service Executive
2 weeks ago
Butterworth, Penang, Malaysia AEON Credit Service (M) Berhad Full timeResponsibilitiesProactively engaging with existing merchant partners to understand their needs and provide tailored solutionsAcquiring new merchant partners by identifying and pursuing promising leads in the local marketNegotiating and closing merchant partnership agreements to expand our networkProviding on-site support and training to merchants on the...
-
Customer Service Representative
1 week ago
Butterworth, Penang, Malaysia Petratech Full timeJob OverviewPetratech SDN BHD is a dynamic company that provides services and solutions for industrial automation, MRO supplies, and project integrations. We are seeking a talented Sales Administrator to join our team.Key TasksProvide excellent customer service and support.Assist the sales team with inquiries, orders, and customer accounts.Process orders and...
-
Customer Service Representative
5 days ago
Butterworth, Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeAbout UsAt Agensi Pekerjaan JobScoper Sdn. Bhd., we are dedicated to providing exceptional customer service and building strong relationships with our clients.We are seeking a highly skilled Mandarin Customer Success Specialist to join our team.
-
Customer Service Administrator
2 weeks ago
Butterworth, Penang, Malaysia Total Marketing & Distribution Sdn Bhd Full timeJob Title: Customer Support Assistant Manager / Senior Executive Customer Support (E-commerce)Location: Penang, MalaysiaJob Type: Full Time, On-siteSalary Range: RM 5000 to RM 7000Years of Working Experience: 1-3 yearsMinimum Qualification: Post Secondary / Diploma / DegreeJob Summary:Looking for candidates available to work:Monday: Morning,...
-
Customer Service Liaison
2 weeks ago
Butterworth, Penang, Malaysia Eriks Apac Full timeCompany Overview: Eriks Apac is a leading provider of [insert industry/service]. We value our employees and offer opportunities for growth and development within the company.Job Description: The Sales Support Executive will be responsible for processing sales orders, preparing invoices, and applying contract pricing to orders. They will also create purchase...
-
Customer Service Officer
3 weeks ago
Butterworth, Penang, Malaysia AFFIN Group Full timeCreate your future with Affin You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.Job PurposeTo assist in managing daily branch operational activity, monitoring compliance, and regulatory...
-
Customer Service Representative
1 week ago
Butterworth, Penang, Malaysia CHEMSOL SDN. BHD. Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at CHEMSOL SDN. BHD.The ideal candidate will have excellent communication skills and be able to provide exceptional customer service via phone, email, or in-person.In this role, you will be responsible for managing client requests, making copies of documents,...
-
Customer Service Representative
1 week ago
Butterworth, Penang, Malaysia Northern Tool Full timeAbout UsNorthern Tool + Equipment is a family business with roots stretching back three generations to Minnesota's Iron Range. We've built a reputation for delivering quality products, prices, and advice that our customers need to succeed.Our mission is to be the best in the world at serving professional tradespeople and those who want to work like them....
-
Customer Service Representative
6 days ago
Butterworth, Penang, Malaysia HLA Full timeWorking EnvironmentWe offer a fun and dynamic working environment that fosters collaboration and creativity. Our team members are passionate about delivering exceptional customer experiences and are committed to driving business growth.Job ResponsibilitiesProvide exceptional customer service to ensure customer satisfaction and loyalty.Maintain a high level...