Debt Recovery Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time
Role Summary

A Credit Management Executive is needed to oversee debt recovery processes, consumer bankruptcies, and company insolvency procedures. The successful candidate will be responsible for managing the full lifecycle of company insolvency processes, including liquidation, judicial management, receivership, Chapter 11, and other related procedures.

Responsibilities:

  1. Manage the full lifecycle of company insolvency processes, including liquidation, judicial management, receivership, Chapter 11, and other related procedures.
  2. Oversee insolvency broadcast listings and take necessary follow-up actions such as preparing proof of debt filings, issuing liquidation letters, and other essential tasks.
  3. Handle debt agency assignments and manage payment listings for both corporate and consumer accounts.
  4. Administer Bankruptcy and Debt Repayment Scheme procedures.
  5. Manage the objection to company struck off process and conduct evaluations of these companies from being struck off.
  6. Oversee the activities related to partnerships and sole proprietorships on the company worklist.
  7. Handle write-off process and write-back activities.
  8. Review and allocate payment postings, debt agencies fee, and oversee credit/debit balance transfer activities.
  9. Address internal and external queries and manage escalation cases in a tactful manner.
  10. Collaborate with the IT team and various stakeholders to resolve system defects and ensuring proper closure of issues.
  11. Perform ad hoc duties such as preparing WI documentation, tabulating statistic reporting, and other related tasks.

Requirements:

  • Degree in Business Management/Accountancy or equivalent.
  • Minimum of 2 years experience and above with solid exposure in debt management.
  • Experience in working in the Telco/Banking industry is a plus.
  • Exposure in proof of debts, liquidation, and managing debt collection agents is required.
  • Expertise in managing complex processes, with a focus on compliance and efficiency.
  • Excellent communication, organizational and problem-solving capabilities.
  • Ability to manage multiple tasks and priorities effectively.


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