Sales Performance Enhancement Expert

5 days ago


Pasir Gudang, Johor, Malaysia Bunge Full time
Job Description:
We are looking for a highly skilled Sales Operations Executive to join our team at Bunge. The successful candidate will be responsible for managing customer relationships, providing back-office support, and coordinating cross-functional efforts to achieve commercial objectives.

Main Responsibilities:
  • Customer Support
    • Prepare SAP quotations and tender/bidding documents for the Sales Manager.
    • Arrange and follow up on sample requests from customers.
    • Set up new projects, onboard customers, and create accounts.
    • Follow up on trial proposals and other customer requests for additional product requirements.
  • Risk Management
    • Work with the commercial team to manage customer credit exposure and credit limits.
    • Ensure customer contracts are executed according to their validity.
  • Complaint Management
    • Follow up with internal departments to manage customer complaints and ensure timely responses.
    • Collaborate with different functions and departments to drive improvement and increase customer satisfaction.

Requirements:
  • Bachelor's degree in Computer Science, Marketing, or Business related field.
  • 3-5 years of experience as a Salesforce administrator in a similar environment.
  • Experience with Salesforce upgrades and successful integration preferred.
  • Proficiency in creating Salesforce profiles, allocating roles, and managing access.
  • Ability to provide Salesforce training and end-user support.
  • Ability to maintain Salesforce databases.


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