Online Platform Specialist
7 days ago
About DG1
We are a global tech company that empowers businesses to thrive in the digital world. Our innovative E-Commerce platform revolutionizes how SMEs leverage online systems.
Why Join Us?
We offer a dynamic and supportive work environment where you can grow professionally and personally. As an E-Commerce Design and Customer Support Specialist, you will have the opportunity to work with a diverse range of clients and projects, developing your skills and expertise.
Key Responsibilities
- Design and build attractive, functional E-Commerce websites for clients using our no-code platform.
- Create custom layouts, color schemes, and visual elements that align with each client's unique needs.
- Provide expert training on how to maintain and update their newly designed websites.
- Troubleshoot technical issues and work with cross-functional teams to resolve complex problems.
- Stay ahead of E-Commerce and web design trends to apply this new knowledge using the DG1 platform.
- Maintain documentation of design solutions and customer interactions.
- Track and report on customer satisfaction metrics and project success rates.
- Participate in regular team meetings to share insights and best practices.
What We're Looking For
- 2+ years of experience in web design, preferably in E-Commerce platforms.
- Strong portfolio showcasing successful E-Commerce website designs and user experience improvements.
- Excellent visual design skills and attention to detail.
- Strong communication skills in English.
- Ability to translate client needs into effective design solutions.
- Ability to engage with clients and build strong working relationships.
- Passion for delivering exceptional customer experiences through design.
- Adaptability and enthusiasm for working in a fast-paced, innovative environment.
- Basic understanding of HTML/CSS.
- Experience with graphic design tools (e.g., Figma, Adobe XD, or similar).
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